Successfully guide your organization with industry-focused skills and knowledge

IOSA courses

Safety is the industry’s number-one priority, and safety and quality personnel are the professionals the organization looks to for expertise and guidance. To become, and remain, a specialist valued for their knowledge, advice and competence, the right training is essential. As the founder of the IATA Operational Safety Audit program (IOSA) and the organization that sets the standards in air transport, IATA has a commitment to the industry to provide the most relevant and effective training.

Understand and prepare for a first-time IOSA audit
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Aviation Internal Auditor

classroom & virtual classroom | Begin as an internal auditor by mastering audit requirements, conducting consistent audits, and driving improvement through a comprehensive course. ** Click to find out more**
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IOSA Airline Auditor Training

classroom & virtual classroom | Building on your existing knowledge of auditing, gain the skills to coordinate your airline’s internal IOSA program, as well as conduct internal audits of IOSA Standards and Recommended Practices (ISARPs). ** Click to find out more**
Understand and prepare for risk-based IOSA audits
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Introduction to Risk-Based IOSA

virtual classroom | Be able to advise on what risk-based IOSA will entail for your organization and safety and quality teams, as well as plan ahead for the transition. **Click to find out more**
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Risk-Based IOSA Airline Training

classroom | Take control of your organization’s preparation for risk-based IOSA audits, through role play, interactive exercises and audit simulation, as well as classic instruction and discussion with experts and peers. **Click to find out more**

Build expertise in safety & quality

Get the basics

Introduction to Risk-Based IOSA

virtual classroom | Introduces the main features of the risk-based IOSA (RBI) program, which aims to enhance the safety and quality of airline operations.

IOSA Program Fundamentals

virtual classroom | Designed to help you understand the basics of the IOSA audit program, which is a globally recognized standard for airline safety and quality

QMS Fundamentals

e-learning | Explore the foundational concepts of quality management systems (QMS) in aviation, including IOSA.

SMS Fundamentals

e-learning | Understand what constitutes a safety management system (SMS) in aviation and its regulatory framework
Dive deeper

Aviation Internal Auditor

classroom & virtual classroom | Learn the why, what and how of auditing, with a particular focus on aviation.

IOSA Airline Auditor Training

classroom & virtual classroom | Ensure that you have a comprehensive understanding of the training curriculum for auditors who are assigned to conduct internal auditing against the IOSA Standards and Recommended Practices (ISARPs)

Quality Management (QMS) for Airlines

classroom & virtual classroom | Get a good grounding in how to design, implement and maintain a QMS, including integration with SMS.

Risk-Based IOSA (RBI) Airline Training

classroom | Acquire all necessary elements to understand the risk-based audit approach, the Maturity assessment tool and applicable maturity criteria for involved processes.

Safety Management Systems (SMS) for Airlines

classroom & virtual classroom | Learn the latest requirements regarding safety culture and the enhanced protection for safety data and safety information included in the second edition of Annex 19
Skill up

Advanced Safety Management Systems (SMS) in Civil Aviation

classroom & virtual classroom | Gain an in-depth understanding of factors that influence safety outcomes in an organization.

Aviation Lead Auditor

classroom & virtual classroom | Refine your skills in planning, managing and conducting audits in the aviation industry.
What to expect from IATA Safety and Quality training
Avionics Workshop Manager, Coastal Air
Training exceeds expectations.
Cabin Crew Manager-Instructor, Cebu Pacific Air
IATA provides the best industry practice that is relevant for the operation.
Flight Dispatch Manager, Africa World Airlines
IATA sets the pace when it comes to training.
QA Inspector & Auditor, Air Mauritius
The course is a good refresher for the preparation of the next IOSA Audit.
Cabin Crew Manager - Instructor, Cebu Pacific Air
IATA is the best organization when it comes to training.
Avionics Workshop Manager, Coastal Air
The standard and quality of IATA training are the best in the industry.

How can IATA Training help you?

Chart your safety and quality career path with our Skills Map.

Training Buyers
Want to know how our courses can meet your teams' development needs? Talk to a training advisor to explore tailor-made solutions for your organization