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NDC (New Distribution Capability)​ is a travel industry-supported program launched by IATA for the development and market adoption of a new, XML-based data transmission standard (NDC Standard).

The NDC Standard enhances the capability of communications between airlines and travel agents. The NDC Standard is open to any third party, intermediary, IT provider or non-IATA member, to implement and use.​​​

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New Distribution Capability courses

We now offer NDC Training Courses to help you prepare your business case, establish a great business and implementation strategy, understand the NDC architecture and more!

The NDC Standard will enable the travel industry to transform the way air products are retailed to corporations, leisure and business travelers, by addressing the industry’s current distribution limitations including product differentiation and time-to-market, access to full and rich air content and transparent shopping experience.

Distribution and Airline Retailing with NDC

e-learning course

Delivered in media-rich and interactive animation, this course is a journey that begins by comparing existing direct and indirect air distribution channels.

Suggested for:

  • Travel agents, tour operators, business process outsourcing (BPO) call centers
  • Airline reservation and ticket agents
  • Agency/airline marketing and sales staff


  • Explain the advantages and limitations inherent to making and managing flight reservations via traditional indirect channels
  • Describe how New Distribution Capability (NDC) enables airline suppliers and online booking engines to enhance direct distribution of travel products, especially ancillary sales
  • Implement new technologies to enhance the travel shopping experience for self-service consumers
  • Anticipate the value that the next generation of New Distribution Capability (NDC) will create for travellers and the travel industry

Airlines Understanding and Adopting NDC

3.5–day course

An in-depth review of New Distribution Capability (NDC) for airlines to build your business case and deployment options for your distribution strategy.

Suggested for:

  • Airline sales managers and executives
  • Airline commercial revenue managers
  • Airline distribution managers
  • Airline IT architects and strategists
Upon completion of this course you will be able to:
  • Understand the NDC program and scope
  • Explain how NDC supports offer and order management, and how NDC can support your distribution strategy
  • Understand the basics of the NDC reference architecture and XML schemas
  • Identify the deployment path which is most relevant for your distribution strategy
  • Learn how to build your NDC business case

Understanding NDC Architecture

2–day course

Building blocks of NDC and implementation components. Technical view on message flows and usage.
Suggested for:
  • Airline IT managers
  • Solution provider product managers
  • Airline distribution managers
  • Airline and solution provider system developers
Upon completion of this course you will be able to:
  • Understand the current state of NDC in the industry
  • Explain how NDC supports offer and order management
  • Explain the key concepts and terms of NDC
  • Understand the NDC reference architecture and apply the blueprint to your IT architecture
  • Interpret the NDC schemas to appreciate how NDC APIs interact with each other
  • Have a basic understanding of NDC adoption strategies and option