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About the diploma
Are you interested in working for large travel agencies, at airline reservation centers, as a ticketing agent or managing customer accounts? Or do you want to advance your career in these travel functions? Then IATA’s Travel Operations diploma is the right pathway to your goal. This diploma comprises 4 courses, is designed to provide an overview of the travel industry and then sharpen specific skills in the area of travel operations, such as, interpreting fares, providing best fare quotes to customers, advising on travel formalities, using a Global Distribution System to make and maintain reservations, effectively using e-commerce principles to increase your customer base and retain customer loyalty. The courses selected are designed to progressively build up the essential skills and accelerate the development of advanced skills. Thus, the learning path provides the fastest and most effective route to your dream career.
Course code: DIPL-130
Upon completion of this diploma, you will be able to:
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