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The IATA Cargo Experts Conference (CEC) provides a unique platform for air cargo supply chain professionals and their partners to address the latest industry challenges and opportunities. This dedicated roundtable event is tailored for experts and features four main streams in key areas of the cargo business:
- Air Cargo Pharma: Next-Gen Pharma in air cargo, shaping the future with innovation and insight.
- Air Cargo Operations: Understand how seamless and efficient processes in your air cargo operations can lead to excellence.
- Air Cargo Claims & Loss Prevention: Learn how to manage claims, prevent losses and hear of the latest case-law evolution in air cargo.
- Air Cargo Digital (Digital Cargo): Explore how digital standards such as ONE Record, data-driven logistics and new technologies are transforming air cargo business processes and operations.
The conference offers a unique occasion to build your own agenda and participate in discussions held at any of the tracks based on your interests and business needs. Benefit from excellent networking opportunities by meeting delegates from key areas of the Air Cargo business during joint networking sessions and social functions.
The 2025 edition of CEC took place on 24-25 September in Brussels, Belgium.
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Who attended?
Gain tremendous insights from industry experts in civil aviation, airport management, regulators, lawyers, technology, and innovation, including:
- Airlines
- Solution Providers
- Airports
- Ground Handlers
- Freight Forwarders
- GSA/GSSA
- Training Providers
- Law Firms
- Loss Adjusters / Insurers
- Regulators
Why get involved?
- Comprehensive Market Insights: Gain a thorough understanding of the latest cargo insights and trends to align your business strategies effectively, unlocking valuable opportunities.
- Excellent Networking Opportunities: Engage with key industry figures.
- Premium Brand Exposure: Boost your brand's visibility.
- Showcase Your Products and Services: Present your offerings to a targeted audience seeking your solutions.
The conference will also feature specialized workshops on IATA solutions, interactive Q&A sessions, keynote speeches, and much more.
Testimonials
"Having like-minded, dedicated professionals in our industry working together to drive meaningful change strengthens my belief and deepens my passion for what we do. As Chairman of the Cool Chain Association, I remain committed to advancing our shared mission."
Stavros Evangelakakis, Chairman, Cool Chain Association
"The CCLP at #CEC2025 was an inspiring experience. The Judges’ Corner offered interesting discussions, and I built meaningful connections with professionals. Highly recommended for anyone dealing with cargo claims."
Cynthia Lew, Claims Manager, Air France KLM Cargo
"Attending the CEC was an outstanding experience — excellent networking opportunities, insightful content, and valuable perspectives on global trends. My key takeaways were the importance of process standardization under IATA standards as a foundation for efficiency and excellence, the opportunities and impact of digital initiatives, and the chance to connect with industry leaders — all of which will help us align our internal strategies with international best practices."
Cristian Torres Alvarez, Head Digital Transformation & IT, Aerosan
"Attending the IATA Cargo Experts Conference in September 2025 was an enriching experience, both professionally and personally. As someone working in cargo claims and customer affairs, I found the discussions especially relevant in addressing real-world challenges faced by airlines, agents, and customers alike. The sessions on digitalization, customer-centric solutions, and regulatory frameworks provided fresh insights into how our industry can improve efficiency while strengthening accountability and trust. I particularly valued the focus on claim handling, transparency, and service recovery, as these are key areas that directly impact customer confidence in air cargo. Equally important were the networking opportunities — engaging with industry leaders, experts, and peers opened up new perspectives and potential collaborations. The conference reinforced the importance of working together to uphold standards, drive innovation, and deliver service excellence. The CEC 2025 not only deepened my understanding of industry priorities but also inspired me to apply the learnings to enhance customer experience and claim management within my role. It truly showcased IATA’s commitment to building a stronger, more resilient cargo community."
Jaiwin Vincent, Customer Affairs Controller, Emirates SkyCargo
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Showcase your products and services to industry leaders, governments, international organizations, and subject matter experts.
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Our Diversity & Inclusion Pledge
IATA believes that diversity of culture, gender, age, orientation and experience boosts the success of the aviation industry. We actively encourage aviation professionals with diverse profiles to contribute to our events as speakers, panelists, facilitators, or in any other way.