What’s waiting for you if you attend
- Latest PaxInsight developments
Get a first look at new features, data highlights, and what's coming next for the program. - Exclusive passenger insights
Preview findings from the 2025 IATA Global Passenger Survey and discover how top airlines are responding. - Live demo: Dashboards in action
See how the PaxInsight dashboard brings satisfaction and benchmarking data to life and share your feedback. - Onboarding tips and success stories
Hear how other airlines are getting the most from PaxInsight, from initial setup to internal adoption. - Peer exchange
Connect with CX, strategy, and data professionals across the industry in a dedicated space for sharing ideas and best practices.
Note: This is the preliminary agenda. More details and speakers will be announced soon.
Don't miss this opportunity: secure your spot now and share this invitation with your colleagues!

Istanbul
Türkiye’s vibrant city, Istanbul, effortlessly blends centuries of rich history with modern dynamism. Known as the city where East meets West, Istanbul offers a captivating backdrop for the 2025 PaxInsight's discussions and networking. Participants can immerse themselves in the city’s timeless charm—exploring its iconic landmarks such as the Hagia Sophia and the Grand Bazaar, cruising along the breathtaking Bosphorus, or savoring the renowned Turkish cuisine that reflects its diverse heritage.
> Weather in Istanbul
> More information about Istanbul
Visa requirements
The IATA TravelCentre provides passport, visa, health advice, and much more. Visit the IATA Travel Centre-Passport, Visa & Health Requirements.