World Financial Symposium (WFS) & World Passenger Symposium (WPS)

Bangkok, Thailand
30 - 31 October
Centara Grand & Bangkok Convention Centre at CentralWorld

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Aligning for the Future – Distribution | Passenger Accessibility & Facilitation | Finance

The joint IATA World Financial Symposium and IATA World Passenger Symposium event is where airline retailing, finance and passenger experience unite to create a dynamic platform for strategic exploration, actionable insights, and transformative innovation.  The next edition of WFS & WPS will be held in Bangkok, Thailand.


Mr. Chai EAMSIRI, Thai Airway’s Chief Executive Officer: 

“On behalf of Thai Airways International Public Company Limited (THAI), it is my great honour to welcome all of you at the 2024 IATA World Financial Symposium (WFS) and World Passenger Symposium (WPS) and we are delighted that Thailand has been selected as the venue for this important gathering.  

In response to the market's rapid recovery and increasing travel demands, THAI aims to explore all possible sustainable strategies to further strengthen “Bangkok” as one of the leading global aviation hubs. This meeting would be a showcase to enhance positive contribution for travel industry.

At this meeting, we are all gathered so that we can share ideas and experiences to ensure future development and growth of air travel while having a platform where we can seek a common approach and mechanism in enhancing airline industry and business in greater details.

I wish you all a productive and successful meeting and hope that we will gain valuable insights and discover key outlook on issues that render mutual benefits to us all. I also hope that you will have a memorable experience and spare some time to relax and enjoy what our city has to offer through our gracious Thai hospitality and cuisine. Thank you. ” 

Exclusive Offer from Thai Airways

As the Host Airline of WFS&WPS 2024, Thai Airways is delighted to provide an exclusive offer available to registered delegates only. 

Registered delegates can enjoy 15% off the standard ticket price for TG flights to Bangkok. 

The terms of this offer are outlined as follows:

  • Routes: This discount applies to all Thai Airways-operated routes to Bangkok (BKK).
  • Sales Period: The offer is valid for bookings made until 30 September, 2024.
  • Travel Period: Enjoy discounted travel from 20 October to 31 October 2024, with a last return flight on 07 November 2024.
  • The discount code will be communicated to you upon successful completion of your registration.

Take advantage of this exclusive offer to experience the hospitality and convenience of Thai Airways as you journey to WFS&WPS 2024.

About the World Financial Symposium

The World Financial Symposium (WFS) 2023 offered plenary sessions and specialized streams on the airlines financial sustainability.

Why should you attend?

  • Exclusive insights from industry representatives on challenges and opportunities in the airline industry
  • Great industry intelligence and news of upcoming trends in airline industry
  • Meeting opportunities with industry decision makers
  • Network with a variety of industry representatives
  • Knowledge sharing

The program will follow soon.

WFS/WPS 2024 - Promotional Video

Help us spread the word!

Help us spread the word about this key conference event. This promotional kit (ppt) can be tailored to your needs.

About the World Passenger Symposium

The World Passenger Symposium (WPS) combines the former Digital and Data and Retailing Symposium, the Global Airport and Passenger Symposium and the Accessibility Symposium into a single event to reflect the importance and connectedness of all three elements to the customer experience.

Who will you meet?

  • A diverse set of delegates including airline representatives, services and solutions providers, delegates from finance, retailing and the banking sector, consultancy firms, start-ups, fin-techs, etc.
  • Over 100 individual airlines.
  • Over 100 IATA Strategic Partners
  • Over 70 sponsors and exhibitors


Testimonials from past attendees of WFS & WPS:


"We were excited to be part of the first-ever digital journey. The WFS/WPS is a key event for shaping the future of the industry! Great food for thought and networking opportunities. A must to join!"
Ursula Silling, CEO, Branchspace

"I recommend the Symposium for all regulators. The Accessibility Track for instance has provided valuable information on the regulation of the topic, which can be used to promote international standardization."
Alexandre Carneiro, Standards Advisor, ANAC Brazil

"Excellently organized and carried out event, as usual. Networking and plenary sessions were helpful in staying ahead."
Mahesh Vengurlekar, VP of Product Engineering, Accelya Solutions

"An event that every stakeholder in aviation should attend and yield the benefits. Brainstorming sessions, debates, and seminars, besides the networking opportunities, are a must for the people in aviation."
Kabeer Yousuf, Senior Journalist, Oman Observer Daily Muscat, Sultanate of Oman

"The event has been a crucial milestone in bringing the industry together and accelerating the journey towards airline retailing."
Aras Kubilay, Business Development Director, Hitit

"An absolute must-attend symposium for anyone in Commercial, Distribution, Passenger Experience or Accessibility. Best speakers from across the world, and the best commercial leaders sharing their experiences. Great learning opportunity."
Vikas Manra, Head of Global Business Development & Distribution, Gulf Air

View the official WFS&WPS 2024 program (pdf). 

Registration Type Regular Rate
IATA Member Airline $750.00
IATA Strategic Partner $1,989.00
Airport $2,079.00
Regulator/Government/Institution $2,079.00
General Public $2,289.00

Please contact us for any questions you may have at 


Showcase your products and services to industry leaders, governments, international organizations, and subject matter experts. For information on sponsorship and exhibition opportunities at the World Financial and World Passenger Symposiums, please complete the form, and a member of our team will be in touch.



Thailand’s biggest city, Bangkok, embraces a seamless fusion of tradition and modernity through its historic landmarks, and vibrant metropolis. With its rich cultural tapestry and thriving urban spirit, Bangkok promises an unforgettable backdrop for the 2024 symposium’s discussions and networking. Participants can expect to witness the city's pulsating energy, whether strolling through vibrant markets, taking a boat ride along the canals, or indulging in the country’s renowned world-famous cuisine.


> Weather in Bangkok
> More information about Bangkok



Centara Grand & Bangkok Convention Centre at CentralWorld

Centara Grand at CentralWorld is located in the very heart of Bangkok’s shopping and business district. Easily accessible by car and via the BTS SkyTrain, this five-star hotel is the flagship of Centara Hotels & Resorts as it is ideal for those who would like to shop, sightsee or do business. With 55 storeys, the hotel offers spectacular city views from its guestrooms and restaurants, providing a satisfying blend of city living with resort-style facilities.





Visa requirements

The IATA TravelCentre provides passport, visa, health advice, and much more. Visit the IATA Travel Centre-Passport, Visa & Health Requirements.

World Financial Symposium (WFS) & World Passenger Symposium (WPS) 2023

The joint IATA World Finance Symposium (WFS) and IATA World Passenger Symposium (WPS) is where airline retailing, finance and passenger experience unite to create a dynamic platform for strategic exploration, actionable insights, and transformative innovation. A successful WFS & WPS brought some 600 delegates to Chicago from 25 October to 26 October 2023.



World Financial Symposium (WFS) 2022

The World Financial Symposium took place in Doha, Qatar from 19 to 21 September 2022. The theme was "reshaping airline resilience," following the unprecedented COVID-19 crisis. The goal: "Fly Net Zero - to achieve net zero carbon by 2050," by gaining agility in this less favorable landscape through retail and financial digital transformation.

World Financial Symposium (WFS) 2021 

This special virtual edition of WFS took place on 19 - 20 October 2021. WFS 2021 offered several tracks that tackled various financial and related topics, with the objective of finding solutions to overcome challenges and seize opportunities to build airline finance for the future. 

World Financial Symposium (WFS) 2019

"Shaping a Sustainable Future Together" was the theme for WFS 2019.  






World Passenger Symposium (WPS) 2022

The IATA World Passenger Symposium (WPS) took place in Manama, Bahrain on 01 – 03 November 2022 at the Gulf Hotel Bahrain, kindly hosted by Gulf Air. Under the theme “Unlocking Value Creation by Putting the Customer First,” the WPS 2022 looked at how the industry can deliver the best experience to its customers. 

Digital, Data and Retailing Symposium (DDR) 2021 

In 2021, the Airline Industry Retailing Symposium (AIRS) and the Aviation Data Symposium (ADS) were held at the same time and place under a brand-new name: Digital, Data and Retailing Symposium (DDR). The focus was on the industry restart plan and how Airlines can further reduce costs and plan for new revenue generation using the power of Data and Retailing.

DDR Symposium 2021 covered key industry topics and allowed 650+ industry players to engage in a hybrid format to drive the industry recovery. Over 450 industry leaders and experts were in Madrid meeting face to face, while over 150 following the event remotely. 

IATA Global Accessibility Symposium (IGAS) 2020 

The 2nd edition of the IATA Global Accessibility Symposium took place on 27-28 October 2020. The 2020 edition informed industry stakeholders, passengers and state regulators about the efforts driven by the aviation industry in 2020.

Such efforts included: Recommendations for accessible air travel in response to COVID-19, innovative trends in the technology area, an overview of existing and upcoming policy and regulation, practical considerations on accessibility hot topics, and the future of accessibility and innovation - connecting the dots.

IATA Global Airport & Passenger Symposium (GAPS) 2019 

IATA Global Airport & Passenger Symposium (GAPS) examines the processes that touch the passenger journey, on the ground and in the air, and impact releated airport processes and operations, allowing delegates to collectively shape future solutions through panel discussions, and innovation sessions, and partake in the development of the future passenger journey storyline. 

The 2019 edition took place on 15-17 October in Warsaw, Poland, and addressed the impact of exisiting processes in the passenger journey and explore how future needs, trends, and solutions will shape the way of travel. Sub-themes included: "the seamless journey," "the transforming airport," and "the world of interactive data."



Our Diversity & Inclusion Pledge

IATA believes that diversity of culture, gender, age, orientation and experience boosts the success of the aviation industry. We actively encourage aviation professionals with diverse profiles to contribute to our events as speakers, panelists, facilitators, or in any other way.


Host Airline

Gold Sponsors

Silver Sponsors

Bronze Sponsors


Media Partners

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