Passengers each year rely on the airline industry to get to their destination safely. Their safe passage is due to the tireless efforts of industry stakeholders. Working together, we have made aviation the safest form of travel. However, recent events and uncertainties remind us that this impressive safety record is still subject to unlikely events. When an aircraft is diverted, disrupted or lost, there is a strong need for mechanisms to deal with the aftermath and recovery. IATA supports airlines with Emergency Response Planning (ERP) best practices to manage and recover from such events. 

Regulation & Guidance Overview for Operators

The compilation of ERP Regulations, Standards and Guidance for Civil Aviation (pdf) provides an overview of regulations, standards, and guidance related to Emergency Response Planning. The current version (July 2021) will be continuously updated based on new developments.

ERP Task Force and High Level Objectives

The Emergency Response Planning Task Force's (ERPTF) work plan has been initiated and is comprosed of the following areas: 

  1. Continue to moderate relevant ERP related changes to the IOSA Standards Manual
  2. Guide and provide advice to IATA on designing, arranging and delivering the 2022 IATA ERP Forum
  3. Provide editorial guidance and advice in the drafting of a Passenger Services Conference Resolution in the provision of “aircraft accident” response personnel when traveling interline


Additionally, the ERP Task Force maintains the following overarching objectives:

  • Act as a center of excellence for all ERP matters worldwide for member and non-member airlines
  • Develop and maintain operating standards, training, guidance materials and services designed to improve ERP worldwide. 
  • Create an annual conference to bring together senior airline ERP experts for information sharing and to develop best practices.
  • Create mutual aid agreements to provide assistance during activation of emergency response plans.
  • Build the relationships between the ERP community and external, non-airline entities, e.g. airports, service providers, consultants, regulators, government and non-governmental agencies (including WHO and CDC, ICAO and EASA.
  • Act as subject matter experts for all ERP issues and represent the airline industry at various conferences, forums and at all relevant ICAO and EASA panels and working groups.
  • Position the ERPTF as the global center of excellence and provide ERP subject matter expertise for ICAO Safety Management Panel and other ICAO panels and working groups as may arise.

ERP Annual Forum and Strategic Partners

The 2022 annual ERP Forum will be held at the IATA Headquarters in Geneva, Switzerland on 26 & 27 October 2022.  If you are interested in attending, please complete this form.

Click here for the ERP forum 2022 roadmap

The ERP  Forum brings together senior emergency response experts from airlines, airports as well as IATA Strategic Partners to discuss the evolving ERP landscape. It provides a platform for the exchange of knowledge and experience, contributing to the enhancement of emergency response worldwide.

Access reports from previous Forums: June 2021 (pdf)  June 2019 (pdf)