Cargo Operations are the hub of the air cargo supply chain and are performed by hundreds of handlers at thousands of airports around the world. Our vision is to drive safe, efficient and customer-focused operations for the entire air cargo industry. 

The Cargo Operations manuals are the source for regulations, standards and best practices in the air cargo industry, guaranteeing that data is accurate, enabling better decisions and more efficient operations.

Download the 2024 Cargo Operations Trend Report

Air cargo must be safe, agile, and efficient and the key trends, such as improving special loads handling, moving towards sustainable operations, new cargo regulations, and more, highlight the challenges and opportunities in this crucial sector.



Manuals & Regulations


What do our users think of Cargo Operations manuals?

98% said they helped to icrease the ease of collaboration when using the same standard

96% said they helped to manage & validate the company's operations

91% said they helped to prevent mishadling of shipments

84% said they helped to decrease fines