Agents who have ordered and paid for a printed ID Card, please be advised that due to the COVID-19 outbreak including other restrictive measures imposed by local governments, delivery times may be longer than usually anticipated. Delivery service is not available for agents outside of Canada and the US starting Nov 15, 2021. The digital ID Card is accessible to all cardholders on the AgentExperience app.

Get ready for the industry restart


As the industry restart is underway with the vaccine rollout around the world, your travel professional status will help to build customer confidence in these difficult times. Renewing your ID Card is critical to maintaining the status within the industry. Early renewal prevents delay in delivery, termination of your industry identification, and interruption to AgentExperience as well as supplier travel agent programs. 


We want you to be ready as the travel industry relaunches. IATA and industry suppliers have developed exclusive benefits to support ID Card holders in their recovery. 

  • Gain access to the new Timatic COVID-19 Travel Update feature on the AgentExperience that allows you easily obtain the latest travel regulations in each travel offer destination
  • Save up to 25% at Choice Hotels
  • Enjoy Europcar International exclusive offer to IATA agents with up to 25% off in more than 140 countries
  •  Learn a new skill from IATA Training with up to 50%  savings exclusively for IATA agents

Renew today on the app or our website

US Agents

Log in with your PRIN or VER # and password to renew your ID Card on the IATAN Online Service platform. 

Non-US Agents

Log in with your VER # and IATA Code to renew your ID Card on the ID Card Online platform. 

Renew your ID Card on the app and get 15% off*.

*Only applicable for early renewal. Other conditions may apply.