Need Help?
As part of our ongoing efforts to improve your membership experience, we are introducing the digital version of IATA/IATAN ID Card on the ID Card Benefits platform. You can also send a copy of your ID Card to suppliers and browse offers from suppliers around the world. Download the ID Card Benefits Mobile app on iOS and Android.
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Need Help?
Stand out with IATA professional status
Forgetting or losing your physical card is no longer a worry. You can access your card with the app anywhere and anytime.
Benefit from maximum advantages
You can rest assured your card and its associated advantages will be available to you within 24 hours upon receiving the ID Card order/approval confirmation. Additionally, you can use the app to view travel & merchandise offers from around the world.
Sign-up & login instructions
You must be a registered user of the IATA Customer Portal and have your ID Card assigned to your user profile.
- If you have a portal user account, please login. Once logged in, click on the “ID Card Benefits” icon in Favorite Services or request it in Available Services.
- If you don’t have a portal user account, please refer to the instructions in the user guide or recording below.