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Keep control of your airside operation performance
A clear and comprehensive Airport Operations License (AOL) framework, that includes explicit requests for proposal (RFP) and precise SLAs, require expertise and buy-in from your stakeholders.
IATA Consulting facilitates the development of AOL frameworks in line with applicable regulations and standards and recommended practices (SARPs), ensuring precision, effectiveness and confidence from all parties.
Need Help?
Set clear expectations and standards
The Ground Handling License Tender Management service delivers a comprehensive solution fueled by deep industry knowledge and close ties with airlines and industry stakeholders.
- Obtain a common understanding of operational responsibilities – We work with you and all your stakeholders to develop an AOL framework that delineates roles and responsibilities to prevent overlaps or gaps in service, crucial in environments with multiple ground handlers.
- Ensure comprehensive Airport Operations License (AOL) agreements – With a clear framework, contributed to by your partners, your AOL agreements will cover all eventualities.
- Requests for proposal (RFP) for ground handling services – We assist with the drafting of RFP documents based on the pre-defined roles and responsibilities.
Obtain the guidance you need
Count on us for a seamless Ground Handling License Tender Management journey that supports progress and alignment, leaves no gaps, and ensures documents are comprehensive and compliant.
- Present with confidence to committee members and senior management – We establish topics, objectives and deliverables for committee members.
- Be sure you’re on the right track – We meet with project teams to provide technical and functional input, and discuss progress and solutions. We provide updates to the airport’s senior management.
- Rest assured there are no gaps – We assess Airport Operations Manuals and make recommendations to harmonize with AOL.
- Be sure your documents cover all eventualities and are up to standard – We update your documentation to include technical and functional requirements, and the implementation approach to be covered, based on contributions from the stakeholder working groups and the airport, in line with SARPs.
Rely on our turnkey service
IATA’s Ground Handling License Tender Management experts draw on their in-depth industry experience and IATA’s privileged relationship with the airlines to help you reach your objectives:
- Stakeholder consultation – We facilitate consultation with stakeholder working groups and the airport to obtain buy-in and input from all parties for the AOL framework.
- AOL framework development – We facilitate development of the AOL framework in line with standards and recommended practices (SARPs), and harmonize your documentation.
- Document drafting – We assist in developing AOL agreements and RFPs for ground handling services.