Need Help?
Invoices for IATA Enhancement & Financing (E&F) Services are issued based on the data received and the official agreements with the local authorities. This page is designed for E&F credit card payments only, of up to US$1,000 and in USD currency only. If you need to process a credit card payment for another product or service, please refer to our instructions for other credit card payments.
Need Help?
To process your E&F payment, you will need the following
- Valid Credit Card (VISA or MasterCard)
- Description field: provide additional payment allocation information: charge/tax, authority, country. This information will facilitate immediate invoice clearing and distribution of funds to the respective authorities.
- Customer number: SAP 8-digit customer number or IATA airline code
- Email id: organization email id
- Invoice number: IATA E&F billing documents numbers can be 8-digit starting with a 9, or 9-digit starting with a 3. Multiple invoices and credit notes may be entered, separated by a comma, space, or hyphen.
- Amount: total amount paid
To avoid refunds, make sure to provide complete invoice information, essential for payment allocation.
Questions?
For any questions please contact us through our Customer Portal. If you are already a registered user, simply login with your email address and password. If you have not yet registered, use the self-register option. Once logged in, select the "Create Query” tab on top of the screen.