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Invoices for ​IATA Enhancement & Financing (E&F) Services are issued based on the data received and the official agreements with the local authorities. This page is designed for E&F credit card payments only, of up to US$1,000 and in USD currency only. If you need to process a credit card payment for another product or service, please refer to our instructions for other credit card payments.

Need Help?

To process your E&F payment, you will need the following

  • Valid Credit Card (VISA or MasterCard)
  •  Description field: provide additional payment allocation information: charge/tax, authority, country. This  information will facilitate immediate invoice clearing and distribution of funds to the respective authorities.
  •  Customer number: SAP 8-digit customer number or IATA airline code
  • Email id: organization email id
  •  Invoice number: IATA E&F billing documents numbers can be 8-digit starting with a 9, or 9-digit starting with a 3. Multiple invoices and credit notes may be entered, separated by a comma, space, or hyphen. 
  • Amount: total amount paid

To avoid refunds, make sure to provide complete invoice information, essential for payment allocation. 

Questions?

For any questions please contact us through our Customer Portal. If you are already a registered user, simply login with your email address and password. If you have not yet registered, use the self-register option. Once logged in, select the "Create Query” tab on top of the screen.


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Terms and conditions for making payment by credit card

  1.  These terms and conditions apply to any payment for the IATA E&F Service using a credit card. By making payment using a credit card, you agree to these terms and conditions.
  2.  These terms and conditions apply only to payment made by credit card. They apply in addition to any general terms of service relating to the E&F Service more generally, and which will continue to apply in addition to these terms and conditions.
  3.  We may permit you, at our discretion, to make payment for the IATA E&F Service using a credit card.
  4.  We currently accept VISA and MasterCard branded credit cards. We may change the cards that we accept from time to time
  5.  We may charge a fee for allowing you to pay using a credit card. If we do so, we will tell you what the fee is before you pay using a credit card.
  6.  Payments made by credit card will be charged in US Dollars.
  7.  Payments made using a credit card must not exceed US$1,000 (or such other limit as we may specify from time to time).
  8.  Payments must be made by the authorised card holder.
  9.  Where any refund is payable in respect of any amount which has been paid using a credit card, the refund amount will be credited to the card used to make payment.
  10.  Where any amount which is paid by card is “charged back” (meaning that your card issuer does not make payment to IATA, or recovers a payment which has already been made to IATA), you will remain liable to pay such amount and will pay such amount immediately on request by us.
  11.  These terms and conditions are governed by the laws of the province of Quebec and the applicable laws of Canada and the parties agree that disputes under these and conditions or any non-contractual obligation arising under these terms and conditions will be subject to the jurisdiction of the courts of the province of Quebec, Canada.

 

CHECK HERE TO INDICATE THAT YOU HAVE READ, UNDERSTAND AND AGREE TO THE TERMS AND CONDITIONS FOR MAKING PAYMENT BY CREDIT CARD FOR THE IATA ENHANCEMENT & FINANCING (E&F) SERVICE.