| Requirement Name | Personnel Certificates |
|---|---|
| Location Type |
|
| Accreditation Type |
|
| Requirement Language | English |
| Type of Requirements | Mandatory |
| Requirement Text |
Two (2) competent and qualified employees who have successfully completed a recognized airline ticketing course are required. Only training with a module on airline ticketing delivered by IATA, IATA Member Airline or GDS is acceptable; training from other organizations may be accepted exceptionally. Work experience is not considered as a valid substitute for professional training. Certificates must be accompanied by digital QR code verification or an endorsement letter from the training organization, issued no more than six months before submission. Otherwise, a refresher course is required. You can download a sample of the endorsement letter here. |
