AMS Accreditation Requirement Detail

Requirement Name Personnel Certificate
Location Type
  • Branch
  • HO
Requirement Language English
Type of Requirements Optional
Requirement Text

Two (2) competent and qualified employees who have successfully completed a recognized airline ticketing course are required. 

Only training with a module on airline ticketing delivered by IATA, IATA Member Airline or GDS is acceptable; training from other organizations may be accepted exceptionally. Work experience is not considered as a valid substitute for professional training.

Certificates must be accompanied by digital QR code verification or an endorsement letter from the training organization, issued no more than six months before submission. Otherwise, a refresher course is required. You can download a sample of the endorsement letter here.


For Training Certificates issued by Amadeus, to obtain an endorsement letter from Amadeus, please submit your request via Amadeus link