The Travel Agent’s Handbook (TAH) is a binding document for all IATA Accredited Agents, it provides Agents and any interested applicants useful information such as:

  • The main requirements for IATA Accreditation and Appointment
  • The most important Passenger Agency Conference Resolutions that are applicable to their participation in the Passenger Agency Programme, such as the Passenger Agency Sales Rules
  • Local Financial Criteria that is applicable, by country

Local Financial Criteria

All Local Financial Criteria can be found in section 3 of the Handbook.

Changes to Local Financial Criteria or Resolutions Main Documents

Changes to Local Financial Criteria or Resolutions agreed after publication of the Travel Agent's Handbooks will be posted below where documents named “Adopted Mail Vote Axxx - [...]” are the original paper to the relevant criteria or Resolution, including the reason for change. Changes are shown in a marked up format to be easily identified.

These changes are binding to IATA Accredited Agents upon its effective date indicated in the document.

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60 documents available

Document title Language
1 March 2022 - Effectiveness Status of Resolutions English
1 May 22 - Remittance Holding Capacity Framework - Guidelines English
1 Nov 20 - Remittance Holding Capacity Framework - Guideline and 2021 Exceptions English
1 Sep 22 Effectiveness - BSP Manual for Agents - Reso 812 English
1 Sep 22 Effectiveness - BSP Manual for Agents - Reso 800 & 818g English
2022 Manual del Agente de Viajes - Reso 812 & 818g Spanish
2022 Manuel de l'agent de voyages - Reso 812 & 818g French
2022 Travel Agent Handbook - Reso 800, 812 & 818g English
Adopted Mail Vote A534 Changes to Reporting Calendar - Rwanda English
Adopted Mail Vote A548 Editorial Changes to the Local Financial Criteria - Belgium & Luxembourg English
Adopted Mail Vote A549 Changes to Temporary Local Financial Criteria - Netherlands English
Adopted Mail Vote A552 Temporary Local Financial Criteria - Croatia English
Adopted Mail Vote A553 Changes to Local Financial Criteria - Hungary English
Adopted Mail Vote A555 Extension to Temporary Local Financial Criteria - Switzerland & Liechtenstein English
Adopted Mail Vote A556 Changes to Temporary Local Financial Criteria - Western Balkans English
Adopted Mail Vote A557 Changes to Local Financial Criteria - Portugal English
Adopted Mail Vote A558 Extension to Temporary Local Financial Criteria - Finland English
Adopted Mail Vote A559 Editorial Changes to Temporary Local Financial Criteria - Lithuania English
Adopted Mail Vote A560 Temporary Local Financial Criteria - Lebanon English
Adopted Mail Vote A561 Maintain the Local Financial Criteria in Macau after NGISS implementation English