Last update: October 2025

Introduction

Welcome to the IATA World Air Transport Statistics (WATS) website. This license agreement (“Agreement”) is a legal agreement entered into between you (the “Customer” or “you”) and the International Air Transport Association, an association created by a Special Act of the Parliament of Canada ("IATA," "we," or "us") for the purchase of a license subscription for:

Access and use of the Product (as defined below) in conjunction with the following:

  • WATS computer software, the data supplied with the software, and the associated media (“Software”); and
  • printed materials and online OR electronic documentation (“Documentation”);

together the “License” and all subject to the terms of this Agreement.

We license the use of the Software and Documentation to you on the basis of this Agreement for use with the Product. We do not sell the Product, Software or Documentation to you. We remain the owners of the Product, Software and Documentation at all times.

You should print a copy of this License for future reference.

1. Authorized Users

1.1 Upon the successful purchase of the agreed License subscription and full payment of the associated License fee(s) through the IATA Store, IATA hereby grants the Customers, and Customer agrees to accept on the terms and conditions set out in the Agreement, a limited, conditional, non-exclusive, non-transferable enduser license to use the Software and the Documentation by those employees or contractors of the Customer only, who are specifically authorized by the Customer (the “Authorized Users”) for the applicable subscription period to access and use the WATS (“Product”) strictly for the sole purpose of the Customer’s internal business operations (the “Permitted Purpose”).

1.2 The Customer shall be responsible for ensuring compliance by all Authorized Users with the use of this Software and Documentation License and the restrictions on the Customer set out within this License, which shall, unless the context requires otherwise, equally apply to any such persons.

2. Use of License

2.1 The Customer may:

a) download, install and use the Software for its internal business purposes only:

  • on one central processing unit (CPU) if the License is a single-user license or the Software is for single use; or
  • if the License is a multi-user or network license, by the number of concurrent users agreed;

b) provided it is used on only one computer at any one time, transfer the Software from one computer to another;

c) provided it complies with the provisions in Condition 7, make up to a maximum of 2 copies of the Software for back-up purposes only;

d) receive and use any free supplementary software code or update of the Software incorporating “patches” and corrections of errors as may be provided by us from time to time; and

e) use any Documentation in support of the use permitted under Condition 2.1 and make up to a maximum of 2 copies of the Documentation as are reasonably necessary for its lawful use.

3. Restrictions on Use

3.1 The Customer shall, and shall procure that its Authorized Users shall, except as expressly set out in this License or as permitted by any applicable local law,:

a) not copy the Product, Software or Documentation;

b) not use, copy, modify, create derivative works from or distribute raw data from the Product, Software or Documentation;

c) not rent, lease, sub-license, loan, translate, merge, adapt, vary, correct errors, or modify the Product, Software or Documentation;

d) not make alterations to, or modifications of, the whole or any part of the Product, Software or Documentation, nor permit the Product or Software or any part of it to be combined with, or become incorporated in, any other programs;

e) not decode, disassemble, decompile, reverse-engineer or create derivative works based on the whole or any part of the Product or Software, nor attempt to otherwise translate, or do any such similar or analogous activity except to the extent that such actions cannot be prohibited because they are essential for the purpose of achieving inter-operability of the Software with another essential and applicable software program authorized by us, and provided that the information obtained by you during such activities:

  • is used only for the purpose of achieving inter-operability of the Software with another software program; and
  • ii. is not unnecessarily disclosed or communicated without our prior written consent to any third party; and
  • iii. is not used to create any software which is substantially similar to the Software;

f) not publish, sell, transfer, redistribute, let or hire or otherwise provide or disclose the Product, Documentation or any information or data contained in the Productor Documentation or any part thereof, or any derivative product, directly or indirectly, to any third party, entity or person not an Authorized User;

g) not provide the Product, Software or Documentation to, or incorporate the same into any products or services provided by Customer to any third party;

h) not directly or indirectly export or transmit the Product, Software, Documentation or related materials (or any part thereof) to any country to which such export or transmission is restricted by any applicable regulation or statute, without the prior written consent of the competent governmental authority and of IATA;

i) not use the Product, Software or Documentation, including any other information of IATA or any IATA information, in conjunction with any generative artificial intelligence chatbot, platform or tool or any such similar or subsequent technology (AI Tool), including uploading, scanning onto or transferring in any manner onto any such AI Tool, manually or by means of electronic transfer; or use the AI Tool for any interrogation, assessment or analysis of whatsoever nature, kind or purpose; or to obtain, create or produce any form of modified or derivative version of IATA’s Product or Documentation or other IATA information;

j) keep all copies of the Product, Software and Documentation secure and to maintain accurate and up-to-date records of the number and locations of all copies of the Product, Software and Documentation;

k) supervise and control use of the Product, Software and Documentation and ensure that the same are only used by the Authorized Users in accordance with the terms of this Agreement and the License granted herein;

l) include our copyright notice on all entire and partial copies you make of the Product, Software and Documentation on any medium;

m) not provide or otherwise make available the Product, Software or Documentation, in whole or in part (including but not limited to program listings, object and source program listings, object code and source code), in any form to any person other than the Authorized Users without prior written consent from us, and

  • to comply with all applicable technology control or export laws and regulations; and
  • not use the Product or Software via any communications network or by means of remote access;

n) Not enter into any contract on behalf of IATA or assume or create any obligation whatsoever, expressed or implied, in the name of IATA or otherwise bind IATA in any manner whatsoever; and

o) without limiting the generality of the foregoing subsections, shall not allow any third party, entity or person to have access to or use of the Product, Software or Documentation, directly or indirectly, without the prior written consent of IATA, which consent shall be at IATA’s sole discretion.

p) Use of AI technology

The User shall not use the Product, Software, Documentation, or any other IATA information with any generative artificial intelligence tool (“AI Tool”), including but not limited to platforms, chatbots, or similar or successor technologies.

This prohibition includes:

  • uploading, inputting, or transferring IATA content to any AI Tool, whether manually or electronically;
  • using any AI Tool to interrogate, analyze, or assess IATA content in any form;
  • generating, directly or indirectly, any modified or derivative version of the Product, Documentation, or other IATA information using an AI Tool.

4. Subscription

The License purchased for the Product, Software and Documentation may be subscription based and as the case may be, this Agreement shall enter into effect on the purchase date and shall automatically renew on the anniversary date for additional successive twelve (12) months terms, unless terminated by either party by written notice no later than sixty (60) days prior to the end of the then current term.

5. Termination

5.1 Termination by IATA for cause

a) IATA may immediately terminate or suspend your subscription if you breach this License or in the following cases:

  • i. if the Customer makes a general assignment for the benefit of creditors or files a voluntary petition in bankruptcy or petitions for reorganization or arrangement under bankruptcy laws; or
  • ii. if a petition in bankruptcy is filed against the Customer, or if a receiver or trustee is appointed for all or any part of the property and assets of the Customer; or
  • iii. the Customer suspends or ceases, or threatens to suspend or cease, or appears reasonably certain of imminently suspending or ceasing, the carrying on of all or a substantial part of its business.
  • iv. Upon termination, your right to use the Product, Software and Documentation will cease immediately.

5.2 Termination for Material Breach. Each party may terminate the Agreement immediately if the other party commits a material breach of its obligations that cannot be remedied or, if it can be remedied, has not been remedied within 60 days of receiving a formal notice of the breach from the terminating party.

5.3 Termination by IATA for convenience. IATA may, upon sixty (60) days’ notice terminate your subscription for no or any reason whatsoever.

5.4 Consequences of Termination

a) All rights granted to you under this License shall cease.

b) You must immediately cease all activities authorized by this License.

c) You must immediately and permanently delete or remove the Software from all computer equipment in your possession, and immediately destroy or return to us(at our option) all copies of the Software and Documentation then in your possession, custody or control and, in the case of destruction, certify to us that you have done so.

d) This requirement applies to all copies of the Product in whichever form, partial, complete, and whether or not modified or merged into other material and whether or not merged with the data of the Customer.

6. Intellectual Property Rights

6.1 You acknowledge that all intellectual property rights, title and interest in the Product, Software and the Documentation anywhere in the world belong to us, that rights in the Product, Software and Documentation are licensed (not sold) to you, and that you have no rights in, or to, the Product, Software or the Documentation other than the right to use them in accordance with the terms of the License and the terms of this Agreement.

6.2 You acknowledge that you have no right to have access to the Software in source code form.

6.3 Customer agrees to treat the Product, Software and Documentation in the same manner as any other material protected by intellectual property laws and treaties. Customer agrees as a condition of this Agreement that it shall not, without the prior written consent of IATA, disclose the terms and conditions of this Agreement or refer to this Agreement, its content or IATA in any manner whatsoever including, without limitation, in any material sent by the Customer to any third party, entity or person.

7. Warranties and Disclaimers

7.1 IATA has used commercially reasonable efforts in collecting, preparing and maintaining material for inclusion in the Product and associated Software and Documentation. However, IATA does not represent or warrant that the information contained in the Product, Software or Documentation is complete or free from errors, and does not assume, and expressly disclaims, any liability to any person(s) including, without limitation, Customer, for any loss or damage caused by errors or omissions in the Product, Software or Documentation, or delay in the provision of the Product, Software or Documentation, whether such errors, omissions or delays result from negligence, accident or any other cause (excluding IATA’s gross negligence or willful misconduct).

7.2 TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IATA DISCLAIMS ALL WARRANTIES, BOTH EXPRESS AND IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF SATISFACTORY QUALITY, WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE, CONDITION, PERFORMANCE AND ANY WARRANTY AGAINST INFRINGEMENT.

7.3 Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, and accordingly some of the above exclusions and limitations may not apply to you. However, in such a case the exclusions and limitations set forth in this section shall be applied to the greatest extent enforceable under applicable law.

8. Limitations of Liability

8.1 Notwithstanding any other provision of this Agreement, in the event of any defect, omission or error in the Product, Software or Documentation or other breach of this License by IATA or other claim brought by Customer (whether in negligence or otherwise), IATA’s entire aggregate liability (for any one or all claims) shall not exceed the Fees paid by Customer for the License subscription during the subscription period.

8.2 TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL IATA BE LIABLE FOR ANY DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, ANY OTHER PECUNIARY LOSS, OR ANY INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, THIRD PARTY OR CONSEQUENTIAL DAMAGES) ARISING OUT OF THE USE OR INABILITY TO USE THE PRODUCTS, EVEN IF IATA HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

8.3 Some jurisdictions do not allow the exclusion of or limitation of liability for incidental or consequential damages, which means that some of the above limitations may not apply. In these jurisdictions, IATA’s liability will be limited to the greatest extent permitted by law.

8.4 The Customer acknowledges that the Product, Software and Documentation has not been developed to meet your individual requirements, including any particular cybersecurity requirements you might be subject to under law or otherwise, and that it is therefore your responsibility to ensure that the facilities and functions of the Product and Software as described in the Documentation meet your requirements.

8.5 IATA only supply the Product, Software and Documentation for internal use by your business, and the Customer agree not to use the Product, Software or Documentation for any re-sale purposes.

9. Indemnification

You hereby agree to indemnify and hold harmless IATA and its officers, employees, agents and servants from and against any and all claims, demands, actions, causes of action, judgments, costs, attorneys’ fees, expenses and liability of any kind or nature which they may incur, suffer or be required to pay which may result, directly or indirectly, from any misuse or use (including without limitation reliance) by Customer or its Authorized Users of the Product, Software or Documentation and/or from any breach by the Customer or its Authorized Users of any of the provisions of this Agreement, unless such damages are due to IATA’s gross negligence or willful misconduct.

10. Applicable Laws

This Agreement shall be construed in accordance with and governed by the laws of England (without regard to its choice of law rules), and the parties hereby agree to submit themselves to the jurisdiction of the courts of England for purposes of construing and enforcing this Agreement.

11. Changes to this License Agreement

We reserve the right, at our sole discretion, to modify or replace this License and Agreement. Please revisit this page periodically for the most current version. By continuing to access or use the Product, the Software and Documentation after such revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Product, the Software and associated Documentation.

12. Contact Us

If you have any questions or complaints about the Product, Software or Documentation, please contact IATA Customer Service.

13. Compliance with Applicable Laws

You are responsible for compliance with all local laws when using IATA’s Products and the Software and Documentation.

14. Assignment

The Customer shall not assign or transfer or permit the assignment or transfer of this Agreement, on whole or in part, without the prior written consent of IATA.

15. Waiver

The failure by IATA at any time to require performance by Customer of any of its obligations shall not affect IATA’s rights to require such performance at any time thereafter. A waiver by IATA of a breach or specific delay shall not be taken or held to be a waiver of any subsequent breach or delay.

16. Survival

Any terms and conditions which by their nature extend beyond the term or expiry of this Agreement shall survive this includes, without limitation, the following: section 3 (Restrictions on Use), section 7 (Intellectual Property Rights), 8 (Warranties and Disclaimers), 9 (Limitations of Liability) and 10 (Indemnification).

17. Events outside our Control

17.1 We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under this Agreement that is caused by an Event Outside Our Control. An Event Outside Our Control is defined below.

17.2 An Event Outside Our Control means any act or event beyond our reasonable control, including without limitation failure of public or private communications networks.

17.3 If an Event Outside Our Control takes place that affects the performance of our obligations under this Agreement:

a) our obligations under this Agreement will be suspended and the time for performance of our obligations will be extended for the duration of the Event Outside Our Control; and

b) we will use our reasonable endeavours to find a solution by which our obligations under this Agreement may be performed despite the Event Outside OurControl.

18. Entire Agreement

This Agreement constitutes the entire agreement between the parties pertaining to the subject matter hereof and supersedes all prior agreements, understandings, negotiations, and discussions of the parties, whether oral or written. If any part of this Agreement shall be held unenforceable or invalid, such part shall be severed from this Agreement and such invalidity or unenforceability shall not in any way whatsoever affect the remaining parts of this Agreement, which shall continue in full force and effect.

19. 3rd party software

Third Party Software. The Data may contain third party software which requires notices and/or additional terms and conditions. Such required third party software notices and/or additional terms and conditions are may be obtained by writing to legalnotice@iata.org and are made a part of and incorporated by reference into this Agreement. By accepting this Agreement, you are also accepting the additional terms and conditions, if any, set forth therein.