Introduction to the Airline Industry in a Changing World

Did you know that in the past 5 years, 395 participants from 70 countries have taken this course with IATA?


This self-study course is for you if you are planning to join the airline industry or have recently joined. You are looking for a full overview of the industry, especially given the changes that have had a tremendous impact on aviation. This course discusses in detail the scope and structure of the aviation industry, including the impact of COVID, deregulation, Low Cost Carriers (LCC's) and more. This course will take you on a tour of airports and their services and discuss how the industry adopts governmental and regulatory standardized practices to ensure consistent safety and security worldwide. You will also discover how airlines adapt to the socio-economic, environmental, industrial, and technical changes that impact the airline industry as a whole.

Download the Outline

Course code: TALG-50

Course format

  • This course is available in e-book format.
  • This course requires approximately 40-45 hours of study to be completed in 12 months from the purchase date (enrollment validity). After the enrollment validity expires, the users will not have access to the course content and will not be able to take the exam.
  • Student performance will be based on an examination. Please refer to the Exam Information below for more details.

Enrol at an Authorized Training Center to study these materials with the help of a local trainer, or alternatively, you can choose to study these materials on your own.

Registration information

Important: Please note that if you are purchasing courses for more than one person, you must create a User Account for each individual. Registration and payment must be done through each User Account. You cannot use one User Account to purchase courses for multiple individuals. However, you may pay for multiple individuals by one credit card or bank transfer through each individual’s User Account. If you pay by bank transfer, please attach a copy of the bank transfer issued by the sender’s bank to each individual’s order. If you are a company wishing to purchase courses for 10 or more employees, please Contact Us for more information on how to register multiple users.


Dev. Nations
USD 400 (e-book)
USD 475 (e-book)

What you will learn

Upon completing this course you will have the skills to:

  • Describe the airline industry today in its regulatory and business context
  • Explain how airlines, ANSPs and airports operate
  • Describe the duties and responsibilities of key airline personnel
  • Discuss how airlines adapt to the socio-economic,
  • environmental, industrial and technical changes
  • Explain safety and security issues affecting the aviation industry
  • Discuss challenges and opportunities affecting the aviation industry

Course content

  • Airport infrastructure
  • Airline business models
  • Technological changes, e-services and processes
  • Government and industry agencies
  • Digital and COVID impacts
  • Economic and social impacts

Who should attend

This course is recommended for:

  • Entry-level airline industry staff
  • Newcomers to the airline industry

Certificate awarded

An IATA Certificate is awarded to participants successfully passing the final exam.

Exam information

Please read the General Information on Partner-taught / Self-study exams, and check the Course Edition List for Exams when booking your exam.

  • Exam Method: Online exam with remote supervision
  • Exam Format: Multiple Choice questions, Closed Text Book
  • Number of questions: 100
  • Time Allowance: 3 hours
  • Passing Grade: 60 correct answers
  • Distinction Grade: 90 correct answers
  • Number of exam attempts: 2

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