Airline Revenue Management (partner-taught or self-study)

PARTNER-TAUGHT OR SELF-STUDY

Did you know that in the past 5 years, 503 participants from 80 countries have taken this course with IATA?

About the course

45-hour partner-taught or self-study course

This self-study course provides an introduction to the basic principles, strategies and goals of airline revenue management. Several topics address what could be considered the core of airline revenue management theory and practice and at the end this e-learning experience should enhance your job performance but also your ability to support your work team, your organization and ultimately your customers. What is revenue management and why is it needed in the airline industry of today and tomorrow? As competition and various economic pressures increase, all airlines, full service and low cost carriers alike, need to maximize their revenue in order to succeed and grow. With a main focus on providing quality service as profitable as possible, airlines must ensure they have the right people with the right skills in the right places. As the industry evolves, revenue management is also adapting and to achieve sustained profitability airlines will need a more intelligent form of revenue management, one that can effectively manage ever-greater levels of complexity. This is a challenge and an opportunity at the same time.

Course Code: TALF-51

Course format

• This is a partner-taught or self-study course, which will take you approximately 45 hours to complete, depending on your previous knowledge and experience.
• The course materials are provided in e-book or printed format. Please choose the format when you register.
• You will have 12 months to complete the course and exam (enrollment validity), which starts from the date you purchase the course.
• The recommended level for this course is Entry-level and Intermediate.
• Performance will be based on an examination. Please refer to the Exam Information below for more details.

Please note: Once you have completed the exam you will no longer have access to the course material, and after the 12-month enrollment validity expires you will no longer have access to the course content, nor will you be able to take the exam.

Study with the help of an Instructor

If you would prefer to study this course with the help of a local trainer, enrol at an IATA Authorized Training Center near you.

Registration information

• Please refer to our shipping fees and applicable taxes.
• When you click to purchase the course, you will be directed to login to your Training Account through our Customer Portal. If you have previously taken a course with IATA, please have your login details ready, if not, you will be prompted to create an account.

Important: Please note that if you are purchasing courses for more than one person, a Training Account must be created for each individual. Registration and payment must be made through each individual Training Account. You may pay for multiple individuals by using one credit card or bank transfer in each individual’s users Account. If you pay by bank transfer, please attach a copy of the bank transfer issued by the sender’s bank to each individual order. If you are a company wishing to purchase courses for 10 or more employees, please Contact our Customer Service representatives for more information on how to register multiple users.

What you will learn

Upon completing this course you will have the skills to:

• Describe the fundamental airline revenue management principles
• Recognize airline demand characteristics
• Apply pricing strategies
• Make correct decisions in order to optimize revenue on a given flight
• Apply principles of performance measurement to achieve revenue objectives
• Build a successful airline revenue management organisation

Graduates of this course can enroll in the Revenue Management and Pricing with Simulation course.

Course content

The key topics that are covered during this course include:

• Airline passenger demand
• Airline pricing strategies
• Revenue management principles and systems
• Seat inventory control and optimization
• Performance measurement
• Revenue management organization

Who should attend

This course is recommended for:

• Entry level revenue management analysts
• Airline commercial personnel (Network Planning, Sales, Marketing)
• Airline finance personnel
• Airline reservation personnel
• Non-airline persons interested in the subject

Certificate awarded

An IATA Certificate of Completion is awarded to participants successfully passing the final exam.

Exam information

Please read the information about Online Exams with Remote Supervision (OERS), and check the Course Edition List for Exams (pdf) when booking your exam.

• Method: Online exam with remote supervision (OERS)
• Format: 100 multiple-choice questions. Closed course book exam.
• Time Allowance: 3 hours
• Passing Grade: 60% correct answers
• Distinction Grade: 90% correct answers
• Number of exam attempts: 2

This course is a step toward earning an IATA Diploma in:

Aviation Fundamentals Diploma (self-study)

This self-study diploma will provide new graduates looking to join the air transport industry or professionals looking to move into the industry, with a solid understanding of the industry. Learn about the history of aviation, its different components and interdependencies among: airlines, airports, civil aviation authorities and air navigation services that needs to work in harmony in order to ensure safety and efficiency. You will also discover proficient and effective ways of increasing sales and revenue with the right marketing strategy.

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