Airline Revenue Management (self-study)

Did you know that in the past 5 years, 236 participants from 52 countries have taken this course with IATA?

45-hour e-book course

This self-study course provides an introduction to the basic principles, strategies and goals of airline revenue management. Several topics address what could be considered the core of airline revenue management theory and practice and at the end this experience should enhance your job performance but also your ability to support your work team, your organization and ultimately your customers. What is revenue management and why is it needed in the airline industry of today and tomorrow? As competition and various economic pressures increase, all airlines, full service and low cost carriers alike, need to maximize their revenue in order to succeed and grow. With a main focus on providing quality service as profitable as possible, airlines must ensure they have the right people with the right skills in the right places. As the industry evolves, revenue management is also adapting and to achieve sustained profitability airlines will need a more intelligent form of revenue management, one that can effectively manage ever-greater levels of complexity. This is a challenge and an opportunity at the same time.

Course Code: TALF-51

Course format

• This is a self-study course, which will take you approximately 45 hours to complete, depending on your previous knowledge and experience.
• The course materials are provided in e-book format.
• You will have 12 months to complete the course and exam (enrollment validity), which starts from the date you purchase the course.
• The recommended level for this course is Entry-level and Intermediate.
• Performance will be based on an examination. Please refer to the Exam Information below for more details.

Please note: Once you have completed the exam you will no longer have access to the course content, and after the 12-month enrollment validity expires you will no longer have access to the course content, nor will you be able to take the exam.

Study with the help of an Instructor

If you would prefer to study this course with the help of a local trainer, enrol at an IATA Authorized Training Center near you.

Registration information

• Please refer to our payment methods and applicable taxes.
• When you click to purchase the course, you will be directed to log in to your Training Profile through our Customer Portal.
• Are you purchasing the course for several people at once? Please find out how on our Payment page.

Upon completing this course you will have the skills to:

• Describe the fundamental airline revenue management principles
• Recognize airline demand characteristics
• Apply pricing strategies
• Make correct decisions in order to optimize revenue on a given flight
• Apply principles of performance measurement to achieve revenue objectives
• Build a successful airline revenue management organisation

Graduates of this course can enrol in the Revenue Management and Pricing with Simulation course.

The key topics that are covered during this course include:

• Airline passenger demand
• Airline pricing strategies
• Revenue management principles and systems
• Seat inventory control and optimization
• Performance measurement
• Revenue management organization

This course is recommended for:

• Entry level revenue management analysts
• Airline commercial personnel (Network Planning, Sales, Marketing)
• Airline finance personnel
• Airline reservation personnel
• Non-airline persons interested in the subject

An IATA Certificate of Completion is awarded to participants successfully passing the final exam.

Exam information

Please read the information about Online Exams with Remote Supervision (OERS), and check the Course Edition List for Exams (pdf) when booking your exam.

• Method: Online exam with remote supervision (OERS)
• Format: 100 multiple-choice questions. Closed course book exam.
• Time Allowance: 3 hours
• Passing Grade: 60% correct answers
• Distinction Grade: 90% correct answers
• Number of exam attempts: 2