Cabin Crew – Leveraging Professional Skills (e-learning)



About the course

3-hour e-learning course

IATA Cabin Crew – Leveraging Professional Skills aviation training course

Cabin Crew are being adversely affected during the COVID-19 pandemic with the number of flights being drastically reduced. The reality of this reduced air traffic has affected many who have sadly lost their jobs.

IATA has developed a course specifically designed to enhance, promote and recognize the professional skills that have been taught, developed and transferred between cabin crew for many years. The aim of this course is to provide aviation professionals and cabin crew members with the tools, techniques and confidence to enter the job market and achieve the goals they set out for themselves.

Download the Outline

Course Code: TALH-09

Group discounts
Considerable discounts are available for multiple purchases (30+ users) of this course. To simplify company-wide implementation, you can also host this e-learning course on your company’s Learning Management.
Please contact us for more information.

Course format

  • This self-study e-learning course requires approximately 3 hours of study, to be completed within 6 months.
  • The recommended level for this course is Intermediate
  • Student performance will be based on an assessment. Please refer to the Exam Information below for more details.

Registration information

Important: Please note that if you are purchasing courses for more than one person, you must create a User Account for each individual. Registration and payment must be done through each User Account. You cannot use one User Account to purchase courses for multiple individuals. However, you may pay for multiple individuals by one credit card or bank transfer through each individual’s User Account. If you pay by bank transfer, please attach a copy of the bank transfer issued by the sender’s bank to each individual’s order.


All locations
All availability
Course fee by user
USD 49

What you will learn

Upon completing this course you will have the skills to:

  • Define your preferred learning style and understand your strengths and weaknesses
  • Identify your transferable skills – technical and non-technical
  • Enhance your CV, resume skills and self-promotion techniques
  • Improve your interviewing skills and professional networking skills

Course content

The key topics that are covered during this course include:

  • Strength and weaknesses
  • Identifying my transferable skills
  • Technical and non-technical skills
  • CV, resume skills and self-promotion
  • Interview skills
  • Professional networking

Who should attend

This course is recommended for:

  • Cabin Crew

Certificate awarded

Upon successful completion of the exam/assessment, you will be awarded a Certificate that you can print for your records.

Exam/Assessment information

Please read the IATA Training Unsupervised Online Examination Student User Guide for Partner-taught or Self-study exams.

  • Method: Unsupervised online exam The exam/assessment can be taken at any time at your convenience.
  • Format: 8 multiple-choice questions
  • Time allowance: 30 minutes
  • Passing grade: 60% correct answers
  • Number of exam attempts: 2

Important note: The exam/assessment should be accessed after you have completed the course module. Once you have started the assessment you can no longer access the course module.

We use cookies to give you the best experience on our website. We also use cookies for advertising purposes. Please see our privacy policy and cookies policy for complete information.