Cabin Crew – Leveraging Professional Skills (e-learning)

About the course

3- hour e-learning course

Cabin Crew are being adversely affected during the COVID-19 pandemic with the number of flights being drastically reduced. The reality of this reduced air traffic has affected many who have sadly lost their jobs.

IATA has developed a course specifically designed to enhance, promote and recognize the professional skills that have been taught, developed and transferred between cabin crew for many years. The aim of this course is to provide aviation professionals and cabin crew members with the tools, techniques and confidence to enter the job market and achieve the goals they set out for themselves.

Course Code: TALH-09

Group discounts
Considerable discounts are available for multiple purchases (30+ users) of this course. To simplify company-wide implementation, you can also host this e-learning course on your company’s Learning Management.
Please contact us for more information.

Course format

• This self-study e-learning course requires approximately 3 hours of study, to be completed within 6 months.
• The recommended level for this course is Intermediate
• Student performance will be based on an assessment. Please refer to the Exam Information below for more details.

Registration information

• When you click to purchase the e-learning course, you will be directed to log in to your Training Account.

Important: Please note that if you are purchasing courses for more than one person, you must create a User Account for each individual. Registration and payment must be done through each User Account. You cannot use one User Account to purchase courses for multiple individuals. However, you may pay for multiple individuals by one credit card or bank transfer through each individual’s User Account. If you pay by bank transfer, please attach a copy of the bank transfer issued by the sender’s bank to each individual’s order.

What you will learn

Upon completing this course you will have the skills to:

• Define your preferred learning style and understand your strengths and weaknesses
• Identify your transferable skills – technical and non-technical
• Enhance your CV, resume skills and self-promotion techniques
• Improve your interviewing skills and professional networking skills

Course content

• Strength and weaknesses
• Identifying my transferable skills
• Technical and non-technical skills
• CV, resume skills and self-promotion
• Interview skills
• Professional networking

Who should attend

This course is recommended for:

• Cabin Crew

Certificate awarded

Upon successful completion of the exam/assessment, you will be awarded a Certificate that you can print for your records.

Exam/Assessment information

Please read the General Information on Self-study exams.

• Delivery method: Unsupervised online-based exam. Assessment can be taken at any time at your convenience.
• Format: 8 multiple-choice questions
• Time allowance: 30 minutes
• Passing grade: 60% correct answers
• Distinction: 90% correct answers
• Number of exam/assessment attempts: 2

Important note: The exam/assessment should be accessed after you have completed the course module. Once you have started the assessment you can no longer access the course module.