Did you know that in the past 4 years, 91 participants from 21 countries have taken this course with IATA?

About the course

4-day (32 hours) classroom course

Learn the fundamental cargo revenue management procedures and optimization skills. This course provides solid basic knowledge about steering revenue and demand, while optimizing pricing and capacity in the air cargo industry. Over 4 days, lectures, exercises and optimization simulations, will help you gain a comprehensive, valuable and practical insight into revenue management procedures. These procedures have a direct impact on your company´s performance, and with this additional knowledge you will have the possibility of increasing your contribution to your company.

Course code: TCGP-47

Course format

• This classroom course provides 4 days (32 hours) of instruction delivered by an official IATA Instructor
• Take this course at an IATA Training Center, Regional Training Partner, or on-demand as in-house training.
• Student performance will be based on an assessment.

Prerequisites

• Participants should have prior knowledge of air cargo procedures.
• Recommended level is Intermediate and Advanced.
• The recommended level of language proficiency is ICAO Operational Level 4 for courses in English or the equivalent level for other languages.

How to register

• When you click the Register button, you will be directed to login to your Training Account.
• Register early and save up to 20% at our Training Centers! Please read the Terms and Conditions for the early bird discount.

In-house training

To arrange in-house training for your company, please complete the in-house training request form or contact the Training Specialist in your region.

What you will learn

Upon completion of this course you will be able to:

• Describe an overview of the air cargo industry in regard to revenue steering and optimization
• Recognize the revenue management role and its principles
• Identify revenue management systems and performance monitoring
• Explain overbooking factors, discounted allocations and respective inventory control
• Describe the delicate balance between demand and supply for effective management of revenue and contribution

Course content

The key topics that are covered during this course include:

• Overview of the drivers and constraints of the air cargo industry
• How structural changes and trends influence revenue management
• Revenue management principles, optimization and benefits
• Contribution methods and margin calculations
• Demand/capacity forecasting and handling of overbookings
• Market segmentation, product and pricing
• Scheduling

Activities

• Group work
• Discussions
• Optimization simulations

Who should attend

This course is recommended for:

• Frontline and supervisors from cargo agents, consolidators, freight forwarders, airlines involved in the transport of air cargo
• Individuals willing to enhance or refresh their knowledge
• Individuals who are new to their responsibility or recent joined the cargo industry

Certificate awarded

An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on all exercises and exams. A special distinction is awarded to participant obtaining a grade of 90% or higher.