IATA - ENAC Advanced Master in Airline Operations



About the diploma

12 courses

IATA-ENAC Advanced Master in Airline Operations aviation training course

IATA and the Ecole Nationale de l’Aviation Civile (ENAC) have partnered to offer a degree program for airline operations professionals. The Advanced Master in Airline Operations combines operational expertise and comprehensive academic rigor.

Diploma code: DIPL:86

What you will learn

Participants will be awarded an IATA-ENAC degree upon successful completion of the following courses:

Improving safety

Module 1: Airline Business Models and Competitive Strategies -Virtual Simulation Program
Understand what it takes to lead an airline to success through this dynamic learning environment in this 5-day course, which will help you test your management skills and strategic thinking. You will be able to run your own airline and decide on the network, fleet, schedule, marketing and revenue management. You will be competing with other airlines for market share and profitability with real-life scenarios.

Module 2: Airlines Flight Operations and Optimization
Conduct safe and optimized aircraft operations. Optimize flights through fuel transportation or alternate scenarios. Review main regulations and learn how to use an operations manual.

Module 3: Aviation Fuel Management and Carbon Trading for Aviation
Analyze your fuel and carbon budget and propose solutions to improve your cost management structure. Analyze hedging solutions to reduce fuel cost. Analyze carbon market dynamics, strategies and pricing.

Module 4: Aircraft Turnaround Coordination and Load Supervision
Lead your ramp team to the consistent servicing and turnaround of multiple aircraft types. Learn the essential technical procedures for aircraft handling and loading to optimize the use of ground service equipment and manpower. This course also provides steps for building a safety culture and ensuring consistent on-time performance (OTP).

Improving operational efficiency

Module 5: Information System and Data Intelligence
Providing a comprehensive view of the airline operations needs in terms of Information Technology (IT) and communication systems.

Module 6: Safety Management Systems
Guidelines to align your operations with ICAO annex 19 SMS provisions and comply with industry requirements for personnel licensing, operation of aircraft and more. The systematic SMS approach ensures both safer operations and improved overall efficiency by managing organizational structure, staff accountabilities, policies and procedures. Developed in accordance with ICAO principles, this course helps you fulfill SMS requirements and establish a functional SMS within your operations.

Module 7: Emergency Response Planning (ERP) and Crisis Communications and Media Management
Learn how to define and run an ERP within an airline. Review regulatory requirements and define an organization of an ERP (roles, responsibilities, procedures). Identify areas for improvement in an emergency response situation. Recognize media pressure points to present information that protect corporate image.

Module 8: Aviation Security

Improving general awareness to better manage operations

Module 9: Human Factors in Aviation
Gain an overview of human factors in aviation and key reference documents and methodology. Manage the consequences and organizational impact of human factors for all aviation roles: pilots, flight crews, air traffic controllers, CAA, airport and aircraft maintenance staff, aircraft manufacturers and meteorologists.

Module 10: Aircraft Maintenance
Understand the workings and implications of a maintenance organization. Review a Maintenance Review Board (MRB) process. Analyze MSG-3 with the definition of the categories and the economic approach. Review Operator Maintenance Program (OMP) and Operator Exposition Manual (OEM).

Module 11; Aircraft Airworthiness and Air Carrier Certification
Gain knowledge and skills to manage aircraft certification and continuing airworthiness as per the current ICAO Annexes, regulations, and FAA, JAA, EASA requirements. Evaluate flight safety documents and compliance of manuals, logs, and records.

Module 12: Training (Crew and MRO –Maintenance, Repair & Overhaul)
Evaluate processes and infrastructures for the training of pilots, flight attendants, and mechanics. Describe the sequence for pilot training from ab initio to type rating, typical pilot training organization, infrastructure, tools, and program. Evaluate current and future trends, such as mobile learning, blended learning, etc.

Who should attend

This program is recommended for:

  • Flight operations managers
  • Ground operations managers
  • Airline local representatives
  • Pilots


We are not currently accepting additional applications for this program.
For more information about the program and to express your interest, please contact us through our Customer Portal.
  • Educational qualifications
    • M1: Bachelor Degree, plus a Diploma (60+ credits), and 3 years of professional experience
    • M2: Master Degree (120+ credits) i.e. MA, MSc, MBA
  • Strong command of both written and spoken English at an academic level
  • Microsoft Office proficiency

*Please note that pilot studies are equivalent to a BA under the French Ministry of Education.

All candidates must submit a formal application by opening a case in the Customer Portal, and include:

  • Application form
  • Current CV
  • Scan of the highest degree obtained
  • Cover letter (please specify if you are company sponsored)
  • Letter(s) of recommendation
  • A copy of your id card or passport

Contact Information

For more information about the program, please fill out the request form.

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