Flying During a Pandemic – Cabin Crew Awareness (e-learning)



About the course

2-hour e-learning course

IATA Flying During a Pandemic – Cabin Crew Awareness aviation training course

This course will provide current and future cabin crew members with an overall understanding of the temporary measures and procedures that are being adopted in the aviation industry while flying during the COVID-19 pandemic. You will learn about the new health and sanitary measures to keep yourself and others safe. Explore cabin crew duties and responsibilities during a public health emergency, such as handling a suspected case of communicable disease onboard and dealing with increased passenger stress.

Download the Outline

Course Code: TALG-77

Group discounts
Considerable discounts are available for multiple purchases (30+ users) of this course. To simplify company-wide implementation, you can also host this e-learning course on your company’s Learning Management.
Please contact us for more information.

Course format

  • This self-study e-learning course requires approximately 2 hours of study, to be completed within 6 months from the purchase date (enrollment validity).
  • After the enrollment validity expires, the users will not have access to the course content and will not be able to take the exam/assessment.
  • The recommended level for this course is Entry-level and Intermediate.
  • Student performance will be based on an examination. Please refer to the Exam Information below for more details.

Registration information

Important: Please note that if you are purchasing courses for more than one person, you must create a User Account for each individual. Registration and payment must be done through each User Account. You cannot use one User Account to purchase courses for multiple individuals. However, you may pay for multiple individuals by one credit card or bank transfer through each individual’s User Account. If you pay by bank transfer, please attach a copy of the bank transfer issued by the sender’s bank to each individual’s order.


All locations
All availability
Course fee by user
USD 70

What you will learn

Upon completing this course you will have the skills to:

  • Recognize the challenges paused by COVID-19 or any similar pandemic in cabin operations
  • Adapt confidently to the changes brought to the cabin environment
  • Restore passenger's confidence in air travel by demonstrating best practices and reassuring them that the cabin environment is safe

Course content

The key topics that are covered during this course include:

  • Duties and responsibilities before, during and after a flight
  • Personal protective equipment
  • Passengers concerns during a pandemic
  • Inflight services and tasks impacted by the pandemic
  • How to safely disembark a flight
  • Considerations and rules to follow during layovers
  • Cabin Crew health and wellbeing

Who should attend

This course is recommended for:

  • Cabin Crew
  • Aviation professionals
  • Civil aviation authorities

Certificate awarded

Upon successful completion of the exam/assessment, you will be awarded a Certificate that you can print for your records.

Exam/Assessment information

Please read the IATA Training Unsupervised Online Examination Student User Guide for Partner-taught or Self-study exams.

  • Method: Unsupervised online exam The exam/assessment can be taken at any time at your convenience.
  • Format: 10 multiple-choice questions
  • Time allowance: 30 minutes
  • Passing grade: 60% correct answers
  • Number of exam attempts: 2

Important note: The exam/assessment should be accessed after you have completed the course module. Once you have started the assessment you can no longer access the course module.

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