Did you know that in the past 5 years, 829 participants from 91 countries have taken this course with IATA?
The IATA Ground Operations Management with AHM course is designed to equip you with the knowledge and skills needed to control and supervise an airline station in both self-handled and outsourced environments. You will learn how to use ground handling and service level agreements (SLAs) to meet your station's handling needs, reduce costs and provide quality service. Safety and security are paramount in the aviation industry, and you will learn how to implement a safety and security station management system according to industry standards and recommended practices. Using the latest edition of the IATA Airport Handling Manual (AHM) as a key reference throughout the course. You will gain a deep understanding of the manual and learn how to apply it to real-world situations. The course will also cover important topics such as airport operations, airport security, and emergency planning. By the end of the course, you will be equipped with the skills and knowledge necessary to successfully manage an airline station.
Course code: TALP-52
Please note: Once you have completed the exam you will no longer have access to the course material, and after the 12-month enrollment validity expires you will no longer have access to the course content, nor will you be able to take the exam.
Participants are recommended to have at least 2 years of professional experience across ground handling functions
If you would prefer to study this course with the help of a local trainer, enrol at an IATA Authorized Training Center near you.
Important: Please note that if you are purchasing courses for more than one person, a Training Account must be created for each individual. Registration and payment must be made through each individual Training Account. You may pay for multiple individuals by using one credit card or bank transfer in each individual’s users Account. If you pay by bank transfer, please attach a copy of the bank transfer issued by the sender’s bank to each individual order. If you are a company wishing to purchase courses for 10 or more employees, please Contact our Customer Service representatives for more information on how to register multiple users.
Upon completing this course you will have the skills to:
The key topics that are covered during this course include:
This course covers the many aspects of ground operations for which IATA has developed recommended industry standards and procedures, as detailed in the IATA Airport Handling Manual (AHM), which includes the latest IATA Standard Ground Handling Agreement.
Each participant will receive the Ground Operations Management course book and a complimentary copy of the latest IATA Airport Handling Manual (AHM) manual in e-book format. It is an indispensable field publication that you will refer to throughout this course and in your day-to-day duties. The AHM represents a value of $620 included in the price of this course!
This course is recommended for:
An IATA Certificate of Completion is awarded to participants who successfully pass the final exam.
Please read the information about Online Exams with Remote Supervision (OERS), and check the Course Edition List for Exams (pdf) when booking your exam.
This Diploma is designed to address the audience of prospective Airport and Ground Operations professionals. The variety of available courses gives the opportunity to identify the key areas required to be able to perform task safely and efficiently.