IOSA Remote Oversight Procedures & Best Practices (LIVE virtual classroom)



About the course

4-day (24 hours) LIVE virtual classroom course

IATA IOSA Remote Oversight Procedures & Best Practices aviation training course

Learn about the tools, processes and best practices you will need to conduct an effective remote or blended “hybrid oversight” to drive continuous improvement within your organization. Choosing the right oversight or monitoring approach can have a substantial benefit in reducing costs for the responsible organization where technology plays a key role in allowing us to perform critical functions remotely. This is especially important during times of disruption such as the recent pandemic or an environmental event.

Download the Outline

Course Code: TALS-81-VC

Course format

  • The live sessions of this virtual classroom course are delivered by an official IATA Instructor.
  • The course will take you approximately 24 hours to complete and be held over 4 consecutive days.
  • There will be 2 live interactive virtual classroom sessions per day, each session will be 180 minutes.
  • The live sessions will require your participation, with multiple Q&A sessions and additional time spent on self-study material including projects, research, additional reading and videos.
  • Student performance will be based on an assessment.

Technical requirements

Please verify your hardware, software and network to support your upcoming course with IATA Training.


  • Participants will be required to have prior auditing experience. Students that do not have auditing experience, should attend the IATA Aviation Internal Auditor course.
  • Recommended level is Intermediate and Advanced.
  • The recommended level of language proficiency is ICAO Operational Level 4 for courses in English or the equivalent level for other languages.

How to register

To arrange in-house training for your company: Complete the in-house training request form or contact the B2B Training Specialist in your region.

Virtual venues

We schedule our virtual classroom courses through one of 3 virtual venues, each in a different time zone for your convenience. For more information, please visit our page on virtual classroom timing or contact our Customer Portal.

Please check the exact schedule of each class below (View more details) and click ‘Register’.

There are no scheduled classes at the moment

What you will learn

Upon completing this course you will be able to:

  • Identify reasons why you would opt either for a remote, on-site or hybrid oversight
  • Explore the challenges and benefits of using various approaches
  • Examine the different technological platforms that are currently available to streamline your oversights
  • Define the meaning of “hybrid” oversight and understand how this approach can be implemented as an effective monitoring approach
  • Demonstrate how to develop a plan and deliver an effective virtual oversight /hybrid oversight

Course content

The key topics that are covered during this course include:

  • Review the importance of the oversight process
  • Examine the pros and cons of different approaches
  • Explore the use of technological platforms in conducting oversight remotely
  • Describe the elements required to plan and execute a remote oversight plan
  • Conduct an audit simulation
  • Analyze what is a “hybrid” oversight and how it can be effectively deployed

Who should attend

This course is recommended for:

  • Staff from all aviation sectors
  • Quality, safety and operations managers

Certificate awarded

An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on an assessment. A special distinction is awarded to participants obtaining a grade of 90% or higher.

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