ISAGO for Auditors (classroom)

Did you know that in the past 5 years, 99 participants from 44 countries have taken this course with IATA?

5-day (40 hours) classroom course, plus 7 e-learning courses

7 e-learning courses are included with your purchase of this course. After Registration, you will find your e-learning courses in your Training Account.

The IATA Safety Audit for Ground Operations (ISAGO) program has been developed to improve the safety of ground operations and reduce ground damage and injuries. This course covers the audit process specific to ISAGO, and over 5 days you will gain full knowledge on ISAGO audit procedures, ISAGO auditor objectives and methodology. The course focuses on the different ground operations disciplines that ISAGO covers and goes into detail on how to audit the standards and recommended practices that the program follows. Successful completion of the course is a required step in the ISAGO auditor qualification process leading to the Charter of Professional Auditor (CoPA) membership, however, you do not have to be following the ISAGO auditor qualification process to take this course.

Note: You must complete all 7 e-learning courses before starting the ISAGO for Auditors course.
Completion of this course does not automatically lead to an ISAGO Auditor qualification. If you want to become an ISAGO Auditor and be part of the Charter of Professional Auditors (CoPA) please review the pre-requisites (details at www.iata.org/ISAGO) and the order of steps that you need to fulfill before taking this course.

Course code: TALS-08

Course format

• This classroom course provides 4 days (32 hours) of instruction delivered by an official IATA Instructor, plus 7 e-learning courses to study on your own.
• Take this course at an IATA Training Center, Regional Training Partner, or on-demand as in-house training.
• Student performance will be based on an assessment.

Prerequisites

• Completion of all 7 e-learning courses that are that are included with your purchase before you take this course. (After Registration, you will find your e-learning courses in your IATA Training account).
• Participants should be qualified and experienced ground operations quality auditors.
• Recommended level is Intermediate and Advanced.
• The recommended level of language proficiency is ICAO Operational Level 4 for courses in English or the equivalent level for other languages.

How to register

• When you click the Register button, you will be directed to log in to your Training Account.
• Register early and save up to 25% at our Training Centers! Please read the Terms and Conditions for the early bird discount.

In-house training

To arrange in-house training for your company, please complete the in-house training request form or contact the Training Specialist in your region.

Upon completion of this course you will be able to:

• Describe the ISAGO program
• Explain the roles and responsibilities of an ISAGO Auditor
• Apply the ISAGO audit objectives and methodology
• Define the scope and fundamental technical elements of the ISAGO disciplines
• Effectively use auditing skills
• Use electronic audit applications

The key topics that are covered during this course include:

• ISAGO audit preparation, on-site audit process, and follow-up
• Audit objective and planning (pre/on-site and post)
• Outsourced and subcontracted activities
• ISAGO auditing methodology and techniques (including practical exercises)
• Interlinked Ground Operations Standards and Recommended Practices (GOSARPs)
• Electronic audit system for auditors

Activities

• Practical exercises
• Audit case study

E-learning courses included with this course

• ISAGO Induction
• ISAGO LOD GOSM - Load Control
• ISAGO PAB GOSM – Passenger and Baggage
• ISAGO HDL GOSM – Aircraft Handling and Loading
• ISAGO AGM GOSM – Aircraft Ground Movement
• ISAGO CGM GOSM – Basics of Cargo and Mail Handling
• ISAGO Documentation and Training GOSM

This course is recommended for:

• ISAGO Auditors

An IATA Certificate of Completion is awarded to participants obtaining a grade of 80% or higher on all exercises and exams. A special distinction is awarded to participants obtaining a grade of 90% or higher.