Purchase your courses on our NEW Learning Management System from 5 September! Individual customers (paying for yourself) will be able to purchase courses using the'Registration' button from 5 September. Business customers (being paid by a company, and already associated with a company) can already purchase courses online. If you run into any issues, feel free to reach out through the Customer Portal. Thanks for your patience as we continue to improve!
About the course
Learn the fundamentals for pricing journeys, how to
interpret constructed fares, and how to decode electronic ticket data so you
can provide your customers with the best service possible. With the abundance
and complexity of today’s fare options, your clients expect you to provide a
service that is accurate, faster and more affordable than the competition. This
course teaches the language of fare construction and fare rules, so you can
provide your customers with the best advice and the lowest fare for their air
itinerary and needs. You will develop new skills through practical exercises
and with the support of reference materials, to become the travel professional
your customer’s trust.
Course code: FIC005VEEN01
To arrange in-house training for your company, please complete the in-house training request form or contact the Training Specialist in your region.
Upon completion of this course, you will be able to:
The key topics that are covered during this course include:
This course is recommended for:
An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on all exercises and exams. A special distinction is awarded to participants obtaining a grade of 90% or higher.
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