Safety Management Systems (SMS) Effectiveness (classroom)



Did you know you can also take this course online? Find a session and register using the VIRTUAL CLASSROOM schedule

Did you know that in the past 4 years, 143 participants from 17 countries have taken this course with IATA?

About the course

2-day (16 hours) classroom course

IATA Safety Management Systems (SMS) Effectiveness aviation training course

If your airline has already implemented an operational Safety Management System (SMS), this course has been designed for you! You will be given step-by-step guidance to assess the effectiveness and efficiency of the processes and activities implemented under the SMS to manage safety risk and be equipped with the knowledge to assess whether your airline’s SMS is really working, in a manner commensurate to the resources invested. If you are from a new entrant airline, you’ll also benefit from this course by acquiring early warning about potential pitfalls during SMS implementation, thus fostering its effectiveness and efficiency from the start and avoiding expenditures resulting from later revisions.

Download the Outline

Course Code: TALP-39

Course format


  • You are knowledgeable about safety management and SMS and your airline has implemented and currently operates an SMS.
  • Recommended level is Intermediate or Advanced.
  • The recommended level of language proficiency is ICAO Operational Level 4 or the equivalent for courses held in languages other than English.

How to register

In-house training

To arrange in-house training for your company, please complete the in-house training request form or contact the Training Specialist in your region.

There are no scheduled classes at the moment

What you will learn

Upon completing this course you will be able to:

  • Benchmark your airline’s SMS
  • Assess the status of the four essential key safety management capabilities in your airline for an efficient SMS
  • Evaluate the effectiveness of your airline’s SMS through the assessment of the four vital safety management enablers using the SMS Capabilities Assessment Tool (SCAT)

Course content

The key topics that are covered during this course include:

  • IOSA - An International SMS Baseline
  • Safety Management: Airline Capabilities and Enablers
  • Safety Management Capabilities: Status Assessment ‒ Considerations for change
  • SMS Capabilities Assessment Tool (SCAT) framework
  • SMS effectiveness of your airline using SCAT


  • Exercises, case studies
  • Final assessment

Who should attend

This course is recommended for:

  • Middle/senior safety managers
  • Operational managers and supervisors

Certificate awarded

An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on an assessment. A special distinction is awarded to participants obtaining a grade of 90% or higher.

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