Safety Management for Airlines Diploma


Gain complete and updated knowledge on the current safety management issues and best practices for Airlines. The courses included in this diploma will enable you to improve your operational safety by correctly identifying hazards, providing effective controls to mitigate safety risks, and reducing equipment loss and damage. You will address key issues such as how to implement an effective Safety Management System (SMS) in your airline in accordance with ICAO principles and IATA best practices to fulfil SMS requirements and to apply SMS principles within your organization. You will also learn how to take a proactive approach to risk management and how to strengthen a positive safety culture within your organization.

Download the Outline

Diploma code: DIPL-31

What you will learn

Upon completion of this diploma you will be able to:

  • Develop and implement safety management principles
  • Ensure continuous safety improvements within your organization
  • Increase productivity and reduce operational risks within your organization

Key Topics

  • Safety Management Systems for airlines
  • Best practices
  • ICAO principles and IATA best practices
  • Risk Management
  • Safety culture

Who should attend

  • Experienced managers from airlines, airports, ANS providers, insurance and legal professions, manufacturers and maintenance
  • Representatives from Civil Aviation Authorities
  • Supervisors
  • Members of Aviation Boards of Directors

Additional information


Mohammed Eturki, National Air Services (NAS)
"The SMS for Airlines course is one of the best I have taken during my 25+ years in the industry. Working for an organization that supports and promotes global safety, I am certain IATA’s safety training contributes to reducing industry accidents and hazards."


A passing mark of 70% is required on all assignments and exams. A special distinction is awarded to candidates who obtain a distinction in all, or all but one, of all course exams and assignments that make up this Diploma.

How to obtain your diploma

  1. Complete all Required and selected Elective courses that make up the Diploma, within 3 years.
  2. Please contact us on our Customer Portal to request your diploma, stating the title of the diploma you are applying for and the list of courses you completed for that diploma.
  3. IATA Training will issue your diploma upon verification of your eligibility.

To receive the diploma candidates must complete

  • 2 Required courses
  • 2 Elective courses

Required courses

Safety Management Systems (SMS) - Implementation and Control (Classroom)

This practical course gives you the expertise to implement a successful Safety Management System (SMS) in your airline with the latest tools and processes.

  • English
  • Course

Safety Management Systems (SMS) for Airlines (Classroom)

Developed in accordance with ICAO principles, this course helps you fulfill SMS requirements and establish a functional SMS within your operations.

Elective courses

Airline Safety Investigation (Classroom)

Learn how to participate in an aircraft accident and serious incident investigation in accordance with ICAO Annex 13 Standards

  • English
  • Course

Crew Resource Management (CRM) Implementation (Classroom)

Strategies to optimize your use of staff, equipment and procedures to prevent error at each phase of flight.

  • English
  • Course

Crew Resource Management for Instructors (CRMI) - (Classroom)

This train-the-trainer course lets you practice teaching techniques that will make your CRM training effective and motivating for your students.

  • English
  • Course

Emergency Planning and Response for Airlines (Classroom)

Learn about the design, implementation and optimization of an Emergency Response Plan (ERP) according to industry practice and regulatory requirements.

  • English
  • Course

Flight Data Analysis for Airlines (LIVE virtual classroom)

Gain a holistic understanding of a Flight Data Analysis (FDA) program

  • English
  • Course

Root Cause Analysis (Classroom)

This course provides instruction on problem solving and corrective action plan processes you can immediately apply within your organization to start making improvements to your operational performance.

  • English
  • Course

Safety Management Systems (SMS) - Train the Trainer (Classroom)

Learn how to train to improve performance, introduce safer operations, and reduce costs in your airline while ensuring compliance with ICAO SMS requirements.

  • English
  • Course

Safety Performance Indicators (Classroom)

Learn the foundations of Safety Performance Indicators (SPIs), and how to practically develop them, integration of safety objectives, SPIs and safety performance targets .

  • English
  • Course

Safety Risk Management (Classroom)

Learn how to improve your operational safety by correctly identifying hazards, providing effective controls to mitigate safety risks, and reducing equipment loss and damage.

  • English
  • Course

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