Safety Management Systems (SMS) - Train the Trainer (classroom)



Did you know you can also take this course online? Find a session and register using the VIRTUAL CLASSROOM schedule

Did you know that in the past 5 years, 209 participants from 39 countries have taken this course with IATA?

About the course

3-day (24 hours) classroom course

IATA Safety Management Systems (SMS) - Train the Trainer aviation training course

This course will provide you with an in-depth look at the challenges and best practices related to training in the area of Safety Management Systems (SMS). The course is designed to cater to the needs of professionals already active within airlines and who deal with questions such as “does our SMS training curriculum comply with all regulatory requirements?”, “How can I make SMS training relevant and engaging for everyone in the airline?”, and “How do I develop SMS training that delivers concrete improvements in our safety indicators?” Besides answers to these questions, this course will provide you with insights to advance your comprehension of the specific characteristic of your airline so you may lead the reflection on safety training with your colleagues and stakeholders.

Download the Outline

Course code: TALS-35

Course format


How to register

In-house training

To arrange in-house training for your company, please complete the in-house training request form or contact the Training Specialist in your region.

Next class

Safety Management Systems (SMS) - Train the Trainer (classroom)

Kenya, Nairobi (KQ-RTP)
26 - 28 August, 2024
Please register by 04 Aug
Find out more about our Early Bird Terms.
All prices are before tax and include applicable discounts.
Class no: 212469
USD 1,510
USD 1,940
USD 2,160


This class is offered in cooperation with Kenya Airways Pride Center (KQ).
A regional price applies to residents of Kenya, Tanzania, Uganda, Ethiopia and Somalia. Please refer to KQ for the final price.

The Kenya Airways Pride Centre (KQ)
Embakasi Road Off Airport North Road

For more information please contact Jack Maina:

You may also register on the KQ Pride Center website:

Register on the KQ website

Safety Management Systems (SMS) - Train the Trainer (classroom)

Singapore, Singapore (IATA)
28 - 30 October, 2024
Register before Apr 28, 2024 to take advantage of the 25% Early Bird discount (only for payment by credit card or ICH)*. The price below includes this discount. *Terms apply
Please register by 07 Oct
Find out more about our Early Bird Terms.
All prices are before tax and include applicable discounts.
Class no: 201824
USD 1,133
USD 1,455
USD 1,620

Find out more about our IATA Training Center in Singapore, including details about the Training Center, a map to help you find it, and a schedule of all the upcoming courses being held in Singapore.

What you will learn

Upon completion of this course you will be able to:

  • Explain the need for SMS training in your organization
  • Determine the scope of an SMS training
  • Develop an SMS training according to organizational needs
  • Summarize best practices in delivering SMS training to different audiences
  • Apply best practices for evaluating the effectiveness of training and implementing appropriate corrections

Course content

The key topics that are covered during this course include:

  • Challenges of SMS training
  • Scope of SMS training and regulatory requirements
  • Conducting training needs analysis
  • Key steps in the design and development of an SMS training program
  • Effective training delivery across formats
  • Evaluating the effectiveness of training


  • Interactive exercises
  • Case studies
  • Role play and presentations
  • Final assessment

Who should attend

This course is recommended for:

  • Safety instructors and subject-matter experts
  • Corporate or operational safety managers
  • Post holders in quality assurance/ compliance / Operations (Ground, Flight, Cabin and others

Certificate awarded

An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on all exercises and exams. A special distinction is awarded to participants obtaining a grade of 90% or higher.

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