Did you know that in the past 5 years, 1824 participants from 97 countries have taken this course with IATA?
Learn the Root Cause Analysis (RCA) techniques that are essential for compliance with ICAO and EASA Safety Management System (SMS) requirements and conformity with IATA’s IOSA and ISAGO audit programs. RCA methods are crucial in the investigation of near-misses, accidents and incidents and in preventing recurrent audit non-conformities. This course provides detailed instruction on problem solving and corrective action plan processes you can immediately apply within your organization to start making improvements to your operational performance.
This course is available at IATA Training Centers and Regional Training Partner locations, and on-demand as in-house training.
Course code: TALS-42
To arrange in-house training for your company: Complete the in-house training request form or contact the salesperson in your region.
Please check if you are eligible to travel to Canada before you complete your registration.
The IATA Training Center in Montreal is ACCET Accredited
Visa-exempt foreign nationals who fly to or transit through Canada will need an Electronic Travel Authorization (eTA). Exceptions include U.S. citizens and travelers with a valid visa. Do you need an eTA? Apply for your eTA (a CAD 7 fee applies).
Please note that travelers or if you are booking for someone else, are responsible to request their visas through varying designated channels (consulates and/ or third party companies) in due time.
A regional course fee (15% discount) is applied to course participants residing in Canada who attend classes at the Montreal Training Center. To claim the discount, enter YMQ-LOCAL in the promotional code field during your registration. The discount will be deducted automatically from the course price.
These regional discounts will be applied in addition to any qualifying early bird promotion.
As per the detailed procedure on our tax page, non-Canadian residents do not pay sales taxes if they advise us prior to their purchase.
On completion of this course you will be able to:
This course is recommended for:
An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on all exercises and exams. A special distinction is awarded to participant obtaining a grade of 90% or higher.
Gain the necessary knowledge and skills needed to implement a quality management system in your organization. Use quality assurance and control processes to achieve consistent quality and improve customer service.
Gain a complete and updated knowledge on the current safety management issues and best practices.
Through four courses, review IRM skills and theory to manage the multiple risks that affect aviation organizations and the industry.
Learn how to design and implement a QMS that includes a document control system and internal audit processes.
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