Gain the necessary knowledge and skills needed to implement a quality management system in your organization. Use quality assurance and control processes to achieve consistent quality and improve customer service.Diploma code: DIPL-87
Upon completion of this diploma you will be able to
Candidates must complete 4 Required courses within three years.
A passing mark of 70% is required on all assignments and exams. A special distinction is awarded to candidates who obtain a distinction in all, or all but one, of all course exams and assignments that make up this Diploma.
Learn how to manage aviation quality with a process-driven approach. Increase customer satisfaction and safety by following industry best practices.
Implement quality management, improve customer service and safety: for Civil Aviation Authorities and Air Navigation Service Providers.
This course provides instruction on problem solving and corrective action plan processes you can immediately apply within your organization to start making improvements to your operational performance.