Gain the necessary knowledge and skills needed to implement a quality management system in your organization. Use quality assurance and control processes to achieve consistent quality and improve customer service.Diploma code: DIPL-87
Upon completion of this diploma you will be able to
Candidates must complete 4 Required courses within three years.
A passing mark of 70% is required on all assignments and exams. A special distinction is awarded to candidates who obtain a distinction in all, or all but one, of all course exams and assignments that make up this Diploma.
Learn how to manage aviation quality with a process-driven approach. Increase customer satisfaction and safety by following industry best practices.
Implement quality management, improve customer service and safety: for Civil Aviation Authorities and Air Navigation Service Providers.
Investigate errors, accidents and incidents and comply with your internal quality processes and international regulations.