Safety (SMS) and Quality Management (QMS) Processes in Civil Aviation (Classroom, 5 days)



About

This five (5) day course provides practical information on how to build Safety Management System (SMS) and Quality Management System (QMS) processes into everyday aviation operations. Learn how to link safety, quality and risk in an integrated way.

This course is available at IATA Training Centers and Regional Training Partner locations, and on-demand as in-house training.

Course code: TCVG-38

Course format

  • This classroom course provides 5 days (40 hours) of instruction delivered by an official IATA Instructor.
  • Student performance will be based on an assessment

Prerequisites

  • There are no prerequisites for this course
  • Recommended level is Intermediate and Advanced
  • The recommended level of language proficiency is ICAO Operational Level 4 for courses in English or the equivalent level for other languages.

How to register

Next class

Safety (SMS) and Quality Management (QMS) Processes in Civil Aviation (Classroom, 5 days)

United States, Miami (IATA, ACCET Accredited)
30 November - 4 December, 2020
Register before 09 Nov, 2020 for a USD100 discount
Please register by 09 Nov
All prices are before tax. Class no: 110660 English
Dev. Nations
USD 2,170
Member
USD 2,790
Regular
USD 3,100

Accett

The IATA Training Center in Miami is ACCET Accredited


A regional course discount (up to 10% discount) is available for classroom courses at IATA Training Centers in the Americas (excluding Canada).

To claim the discount, enter 'LatAmTraining' in the promotional code field during your registration. The discount will be deducted automatically from the course price. This discount will be applied in addition to any qualifying early bird promotion.

Miami Training Center Information

5 additional classes are scheduled

Safety (SMS) and Quality Management (QMS) Processes in Civil Aviation (Classroom, 5 days)

United States, Miami (IATA, ACCET Accredited)
19 - 23 April, 2021
Register before 19 Jan, 2021 for a 20% discount
Please register by 29 Mar
All prices are before tax. Class no: 132662 English
Dev. Nations
USD 2,170
Member
USD 2,790
Regular
USD 3,100

Accett

The IATA Training Center in Miami is ACCET Accredited


A regional course discount (up to 10% discount) is available for classroom courses at IATA Training Centers in the Americas (excluding Canada).

To claim the discount, enter 'LatAmTraining' in the promotional code field during your registration. The discount will be deducted automatically from the course price. This discount will be applied in addition to any qualifying early bird promotion.

Miami Training Center Information

Safety (SMS) and Quality Management (QMS) Processes in Civil Aviation (Classroom, 5 days)

Chinese Taipei, Taipei (IATA)
3 - 7 May, 2021
Register before 02 Feb, 2021 for a 20% discount
Please register by 12 Apr
All prices are before tax. Class no: 131941 English
Dev. Nations
USD 2,170
Member
USD 2,790
Regular
USD 3,100

Safety (SMS) and Quality Management (QMS) Processes in Civil Aviation (Classroom, 5 days)

Switzerland, Geneva (IATA)
21 - 25 June, 2021
Register before 23 Mar, 2021 for a 20% discount
Please register by 31 May
All prices are before tax. Class no: 132850 English
Dev. Nations
USD 2,170
Member
USD 2,790
Regular
USD 3,100

Safety (SMS) and Quality Management (QMS) Processes in Civil Aviation (Classroom, 5 days)

Canada, Montreal (IATA, ACCET Accredited)
16 - 20 August, 2021
Register before 18 May, 2021 for a 20% discount
Please register by 26 Jul
All prices are before tax. Class no: 132541 English
Dev. Nations
USD 2,170
Member
USD 2,790
Regular
USD 3,100

Accett

The IATA Training Center in Montreal is ACCET Accredited


The Canadian authorities have announced that starting March 15, 2016, visa-exempt foreign nationals who fly to or transit through Canada will need an Electronic Travel Authorization (eTA). Exceptions include U.S. citizens and travelers with a valid visa. Do you need an eTA? Find out here.

To apply simply click here (a CAD 7 fee applies) for your upcoming trip.

Please note that travelers or arrangers are responsible to request their visas through varying designated channels (consulates and/ or third party companies) in due time.

A regional course fee (15% discount) is applied to course participants residing in Canada who attend classes at the Montreal Training Center. To claim the discount, enter YMQ-LOCAL in the promotional code field during your registration. The discount will be deducted automatically from the course price.

These regional discounts will be applied in addition to any qualifying early bird promotion.

As per the detailed procedure on our tax page, non-canadian residents do not pay sales taxes if they advise us prior to their purchase.

Montreal Training Center information

Safety (SMS) and Quality Management (QMS) Processes in Civil Aviation (Classroom, 5 days)

Singapore, Singapore (IATA)
15 - 19 November, 2021
Register before 17 Aug, 2021 for a 20% discount
Please register by 25 Oct
All prices are before tax. Class no: 133021 English
Dev. Nations
USD 2,170
Member
USD 2,790
Regular
USD 3,100

What you will learn

Upon completion of this course you will be able to:

  • Understand the relationships between management, risk, safety, quality and human factors
  • Implement safety management system (SMS) based on an acceptable level of risk, guaranteeing consistent operational results
  • Apply quality management system (QMS) processes
  • Implement safety, quality and risk management, emergency response and continuous improvement programs

Course content

  • History of safety management
  • ICAO SMS framework
  • State Safety Program (SSP)
  • Evolution of safety: accident causation; Human Factors
  • Change management
  • Definition, elements and objectives of a QMS
  • ISO 9000 series of standards, in particular, the ISO 9001:2015 model for a QMS
  • SMS Implementation
  • Emergency Response Planning
  • Safety Risk Management
  • Safety Assurance
  • Safety Promotion

Download the Outline

Activities

  • Numerous examples and exercises

Who should attend

This course is recommended for:

  • Safety Managers and Quality Managers from all types of organizations in the air transport industry
  • Civil Aviation Authorities (CAAs), Air Navigation Services Providers (ANSPs) and Aviation Regulatory Authorities

Certificate awarded

An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on all exercises and exams. A special distinction is awarded to participants obtaining a grade of 90% or higher.

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