Safety (SMS) and Quality Management (QMS) Processes in Civil Aviation (Classroom, 5 days)

About

This five (5) day course provides practical information on how to build Safety Management System (SMS) and Quality Management System (QMS) processes into everyday aviation operations. Learn how to link safety, quality and risk in an integrated way.

This course is available at IATA Training Centers and Regional Training Partner locations, and on-demand as in-house training.

Course code: TCVG-38

Course format

• This classroom course provides 5 days (40 hours) of instruction delivered by an official IATA Instructor.
• Student performance will be based on an assessment

Prerequisites

• There are no prerequisites for this course
• Recommended level is Intermediate and Advanced
• The recommended level of language proficiency is ICAO Operational Level 4 for courses in English or the equivalent level for other languages.

How to register

• To attend a class scheduled at one of our training centers: Register early and save up to 20%! Please read the Terms for the early bird discount. The discount will be calculated at the time of payment.
• To arrange in-house training for your company: Complete the in-house training request form or contact the salesperson in your region.

Next class

Safety (SMS) and Quality Management (QMS) Processes in Civil Aviation (Classroom, 5 days)

United States, Miami (IATA, ACCET Accredited)

17 - 21 August, 2020

Register before 27 Jul, 2020 for a USD100 discount

Please register by 27 Jul

All prices are before tax. Class no: 110660 English

Dev. Nations

USD 2,170

Member

USD 2,790

Regular

USD 3,100

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The IATA Training Center in Miami is ACCET Accredited

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A regional course discount (up to 10% discount) is available for classroom courses at IATA Training Centers in the Americas (excluding Canada).

• To be eligible, all the following conditions must be met: Payment must be made by credit card; You must be resident in Latin America or the Caribbean Islands (pdf); If billing a company, the company must be based in the Americas (excluding US and Canada).
• Exclusions: Any course on the LatAmTraining Promotion exclusion list (pdf).

To claim the discount, enter 'LatAmTraining' in the promotional code field during your registration. The discount will be deducted automatically from the course price. This discount will be applied in addition to any qualifying early bird promotion.

Miami Training Center Information

Register

What you will learn

Upon completion of this course you will be able to:

• Understand the relationships between management, risk, safety, quality and human factors
• Implement safety management system (SMS) based on an acceptable level of risk, guaranteeing consistent operational results
• Apply quality management system (QMS) processes
• Implement safety, quality and risk management, emergency response and continuous improvement programs

Course content

• History of safety management
• ICAO SMS framework
• State Safety Program (SSP)
• Evolution of safety: accident causation; Human Factors
• Change management
• Definition, elements and objectives of a QMS
• ISO 9000 series of standards, in particular, the ISO 9001:2015 model for a QMS
• SMS Implementation
• Emergency Response Planning
• Safety Risk Management
• Safety Assurance
• Safety Promotion

Activities

• Numerous examples and exercises

Who should attend

This course is recommended for:

• Safety Managers and Quality Managers from all types of organizations in the air transport industry
• Civil Aviation Authorities (CAAs), Air Navigation Services Providers (ANSPs) and Aviation Regulatory Authorities

Certificate awarded

An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on all exercises and exams. A special distinction is awarded to participants obtaining a grade of 90% or higher.