Safety Management Systems (SMS) for Maintenance and Repair Operations (classroom)



Did you know you can also take this course online? Find a session and register using the VIRTUAL CLASSROOM schedule

Did you know that in the past 4 years, 106 participants from 4 countries have taken this course with IATA?

About the course

5-day (40 hours) classroom course

IATA Safety Management Systems (SMS) for Maintenance and Repair Operations aviation training course

The Safety Management Systems (SMS) for Maintenance and Repair Operations (MRO) course reflects the progress on Safety Management System (SMS) practical knowledge as well as conceptual thinking since 2006, both resulting from shared industry experiences. It includes the latest requirements regarding safety culture and the enhanced protection for safety data and safety information included in the latest edition of Annex 19. Implementation of an SMS became mandatory for airline international operations in November 2006. Since then, the airline community has developed considerable experience and acquired important “lessons learned” regarding both SMS implementation and operation.

Download the Outline

Course Code: TALS-77

Course format


  • If you don’t have knowledge of Safety Management System concepts, we recommend that you take the IATA Safety Management Systems Fundamentals e-learning course before this course.
  • Recommended level is Entry-level and Intermediate.
  • The recommended level of language proficiency is ICAO Operational Level 4 or the equivalent for courses held in languages other than English.

How to register

In-house training

To arrange in-house training for your company, please complete the in-house training request form or contact the Training Specialist in your region.

There are no scheduled classes at the moment

What you will learn

Upon completing this course, you will be able to:

  • Build a positive safety culture with top management as the SMS champion
  • Make improvements to your maintenance (Mx) operations that will prevent costly accidents, incidents and injuries to staff
  • Apply the SMS as an effective management tool for safety performance and productivity
  • Achieve business goals through risk management practices

Course content

The key topics that are covered during this course include:

  • Safety requirements
  • Risk management
  • Safety measurement, maintenance and control
  • Safety culture – What is Mx Culture
  • SMS and finance

Who should attend

This course is recommended for:

  • Quality Managers
  • Safety Managers
  • Maintenance operational supervisory and line staff

Certificate awarded

An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on an assessment. A special distinction is awarded to participants obtaining a grade of 90% or higher.

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