Building Teamwork and Stakeholder Management (classroom)

Classroom.svg

CLASSROOM

You can also take this course online in a LIVE virtual classroom setting: Take a look at the LIVE VIRTUAL CLASSROOM schedule

About the course

3-day (24 hours) classroom course

IATA Building Teamwork and Stakeholder Management  aviation training course

The purpose of this course is to create a new level of teamwork awareness and increase your ability to work with others, in a collaborative and effective fashion, while continually building teamwork within your organization. You will learn how to build trust with peers and plan strategies to manage stakeholder interaction and engagement. Through the Harvard Business Publishing Change Management simulation, you will experiment with different strategies for effective change management and explore power, influence and resistance to change while attempting to persuade key members of an organization to adopt a change initiative.

Download the Outline

Course code: TAPH-80

Course format

Prerequisites

  • Recommended level is Intermediate.
  • The recommended level of language proficiency is ICAO Operational Level 4 for courses in English or the equivalent level for other languages.

How to register

In-house training

To arrange in-house training for your company, please complete the in-house training request form or contact the Training Specialist in your region.

Next class

Building Teamwork and Stakeholder Management (classroom)

France, Paris (EXT-IATA)
26 - 28 June, 2023
Register before Jun 05, 2023 to take advantage of the USD100 Early Bird discount. The price below includes this discount.
Please register by 04 Jun
Find out more about our Early Bird Terms.
All prices are before tax and include applicable discounts.
Class no: 190004
English
USD 1,560
USD 2,035
Regular
USD 2,275

1 additional classes are scheduled

Building Teamwork and Stakeholder Management (classroom)

Singapore, Singapore (IATA)
12 - 14 December, 2023
Register before Jun 12, 2023 to take advantage of the 25% Early Bird discount (only for payment by credit card or ICH)*. The price below includes this discount. *Terms apply
Please register by 21 Nov
Find out more about our Early Bird Terms.
All prices are before tax and include applicable discounts.
Class no: 180611
English
USD 1,245
USD 1,601
Regular
USD 1,781

What you will learn

Upon completion of this course you will be able to:

  • Navigate team dynamics and challenges
  • Play an active role in being a part of a high performing team
  • Improve decision making, identify opportunity, face challenges and conflict more effectively using collaborative techniques
  • Communicate efficiently as a team player knowing what strengths you bring to the team
  • Assess and mitigate the effects of change within an organizational environment and their impact on your team
  • Plan and manage a stakeholder engagement strategy that integrates cross-functional perspectives and needs
  • Exercise influence within your organization and stakeholder environment

Course content

The key topics that are covered during this course include:

  • Transition from individual to team performer
  • Increased self-awareness of one’s strengths
  • Using cooperative skills to improve team performance
  • Ability to adapt to change and lead through VUCA (Volatility, Uncertainty, Complexity, Ambiguity)
  • Change management phases and strategies
  • Building trust with stakeholders
  • Stakeholder influence and communication

Activities

  • Individual reflection
  • Group exercises
  • Collaborative tools to support performance, decision making and change
  • Change management simulation

Who should attend

This course is recommended for:

  • Team members seeking to improve their methods of working together, improve their teams’ effectiveness and work better with their peers.

Certificate awarded

An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on all exercises and exams. A special distinction is awarded to participants obtaining a grade of 90% or higher.

Need Help?

We use cookies to give you the best experience on our website. We also use cookies for advertising purposes. Please see our privacy policy and cookies policy for complete information.