The purpose of this course is to create a new level of teamwork awareness and increase your ability to work with others, in a collaborative and effective fashion, while continually building teamwork within your organization. You will learn how to build trust with peers and plan strategies to manage stakeholder interaction and engagement. Through the Harvard Business Publishing Change Management simulation, you will experiment with different strategies for effective change management and explore power, influence and resistance to change while attempting to persuade key members of an organization to adopt a change initiative.
Course code: TAPH-80
Upon completion of this course you will be able to:
The key topics that are covered during this course include:
This course is recommended for:
An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on all exercises and exams. A special distinction is awarded to participants obtaining a grade of 90% or higher.