Human Resources Management Diploma

About the diploma

People are your number one resource. Maximize their potential!

This diploma uses one of the most effective combinations of presentations and practical activities available to provide a broad understanding of people management, from selection to performance management, for measurable human performance improvement in the workplace.

The diploma curriculum is delivered by a group of experts with extensive experience in managing people in an aviation context. The program includes a comprehensive list of topics covering key knowledge skills that can be transferred and applied to any group of people. The diploma represents a sure way to launch and/or advance your career in management.

Diploma code: DIPL-20

What you will learn

  • Maximize the efficiency of your employees
  • Understand the principles and applications of performance benchmarking
  • Assess talent and succession candidates
  • Develop strategies for managing cultural differences as: international managers, multicultural teams, and global organizations

Download the Outline

Who should attend

  • HR managers
  • Directors
  • New and experienced line managers


Candidates must complete 2 Required courses and 2 Elective courses within three years.

A passing mark of 70% is required on all assignments and exams. A special distinction is awarded to candidates who obtain a distinction in all, or all but one, of all course exams and assignments that make up this Diploma.

How to obtain your diploma

  1. Complete all 2 Required and 2 selected Elective courses that make up the Diploma, within 3 years.
  2. Please contact us on our Customer Portal to request your diploma, stating the title of the diploma you are applying for and the list of courses you completed for that diploma.
  3. IATA Training will issue your diploma upon verification of your eligibility.

To receive the diploma candidates must complete

  • 2 Required courses
  • 2 Elective courses

Required courses

Human Resources Management (classroom)

Transform the human resources function to be an essential and effective partner in developing and executing your organizational strategy.

  • English

Managing People Performance (classroom)

Gain the knowledge needed to bring out the best in the people you manage

Elective courses

Building Teamwork and Stakeholder Management (classroom)

Be collaborative and cooperative within your team, solving problems and conflicts efficiently, building trust, and planning strategies.

  • English

Change Management (classroom)

Learn how to effectively lead and manage important organizational changes through proven methodology and experiential exercises.

  • English

Leadership Development and Succession Planning (classroom)

Lead talent development and plan the succession for the sustainability of your organization.

  • English

Managing Across Cultures (classroom)

Polish your skills and understand cultural awareness and communication as a service provider.

  • English

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