Did you know that in the past 5 years, 318 participants from 55 countries have taken this course with IATA?
People are the backbone of commercial aviation, and people management is crucial for ensuring business performance. With this course, you will gain the knowledge needed to bring out the best in the people you manage. You will have the opportunity to assess your strengths and development areas, to make you better at communicating and giving feedback, motivating the varying personalities in your team, and managing change.
Course code: TAPH-26
To arrange in-house training for your company, please complete the in-house training request form or contact the Training Specialist in your region.
Upon completing this course you will have the skills to:
The key topics that are covered during this course include:
This course is recommended for:
An IATA Certificate of Completion is provided to participants obtaining a grade of 70% or higher.
Learn the skills to manage airline operations, ground operations, and to implement emergency response programs.
Comprehensive diploma for people management, from selection to performance management, for measurable human performance improvement in the workplace.
Combine courses in the areas of planning, management and business development for a complete overview of airport strategy.
For operations and corporate airport personnel, this diploma combines courses in different areas of airport operations to enhance your knowledge.