Did you know that in the past 5 years, 318 participants from 55 countries have taken this course with IATA?
People are the backbone of commercial aviation, and people management is crucial for ensuring business performance. With this course, you will gain the knowledge needed to bring out the best in the people you manage. You will have the opportunity to assess your strengths and development areas, to make you better at communicating and giving feedback, motivating the varying personalities in your team, and managing change.
This course is available at IATA Training Centers and Regional Training Partner locations, and on-demand as in-house training.
Course code: TAPH-26
Upon completing this course you will have the skills to:
This course is recommended for:
An IATA Certificate of Completion is provided to participants obtaining a grade of 70% or higher.
Comprehensive diploma for people management, from selection to performance management, for measurable human performance improvement in the workplace.
Learn the skills to manage airline operations, ground operations, and to implement emergency response programs.
Develop and implement efficient operational solutions, while simultaneously ensuring the strategic renewal of your organization.
Learn how to be a leader in air traffic services management.
For operations and corporate airport personnel, this diploma combines courses in different areas of airport operations to enhance your knowledge.