Combine courses in the areas of planning, management and business development for a complete overview of airport strategy.
Candidates must complete 2 Required courses and 2 Elective courses within three years.
A passing mark of 70% is required on all assignments and exams. A special distinction is awarded to candidates who obtain a distinction in all, or all but one, of all course exams and assignments that make up this Diploma.
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Modern airports are self-sustained complex businesses with revenue targets. Form commercial development strategies to help you maximize revenue through aeronautical and non-aeronautical activities.
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Learn key strategic management tools that will help you keep your operations in line with your strategy and deliver sustainable results.
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Learn IATA best practices and key principles from the Airport Development Reference Manual (ADRM) to plan and expand airport infrastructure.
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Learn the essentials to manage a profitable airport: how to assess financial performance, control costs and analyze the impact of industry financial trends on airport strategy and operations.
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Tools to maximize profit within your catchment area by attracting retailers and service providers. Learn to customize your marketing campaigns to bring in new airlines and higher flight frequencies.
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Learn strategic planning and design to help you plan for new infrastructure and land design that optimize airport operations and customer service.
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Improve your overall understanding of the required actions and complexities involved in the transfer of airport operations or ownership from government entities to private sector investors and operators.
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Learn how to develop a TQM strategy and quality culture that achieves organizational effectiveness across all airport operations.
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This course gives you fuel for your marketing campaigns and ideas for attracting new cargo business to your airport.
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Practical communication skills to manage media response in an emergency and crisis situation before the corporate media management response team takes over.
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Learn about the IATA IRM methodology and obtain the tools to implement a risk management process within your organization – from corporate risks to operational-related risks.
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Transform the human resources function to be an essential and effective partner in developing and executing your organizational strategy.
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Lead talent development and plan the succession for the sustainability of your organization.
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Focusing on crisis and change management learn to navigate during turbulence, providing you with tools to adapt to change
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Polish your skills and understand cultural awareness and communication as a service provider.
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Gain the knowledge needed to bring out the best in the people you manage
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