Combine courses in the areas of planning, management and business development for a complete overview of airport strategy.
Candidates must complete 2 Required courses and 2 Elective courses within three years.
A passing mark of 70% is required on all assignments and exams. A special distinction is awarded to candidates who obtain a distinction in all, or all but one, of all course exams and assignments that make up this Diploma.
Modern airports are self-sustained complex businesses with revenue targets. Form commercial development strategies to help you maximize revenue through aeronautical and non-aeronautical activities.
Learn key strategic management tools that will help you keep your operations in line with your strategy and deliver sustainable results.
Learn IATA best practices and key principles from the Airport Development Reference Manual (ADRM) to plan and expand airport infrastructure.
Learn the essentials to manage a profitable airport: how to assess financial performance, control costs and analyze the impact of industry financial trends on airport strategy and operations.
Tools to maximize profit within your catchment area by attracting retailers and service providers. Learn to customize your marketing campaigns to bring in new airlines and higher flight frequencies.
Learn strategic planning and design to help you plan for new infrastructure and land design that optimize airport operations and customer service.
Improve your overall understanding of the required actions and complexities involved in the transfer of airport operations or ownership from government entities to private sector investors and operators.
Learn how to develop a TQM strategy and quality culture that achieves organizational effectiveness across all airport operations.
This course gives you fuel for your marketing campaigns and ideas for attracting new cargo business to your airport.
Practical communication skills to manage media response in an emergency and crisis situation before the corporate media management response team takes over.
Learn about the IATA IRM methodology and obtain the tools to implement a risk management process within your organization – from corporate risks to operational-related risks.
Transform the human resources function to be an essential and effective partner in developing and executing your organizational strategy.
Lead talent development and plan the succession for the sustainability of your organization.
Focusing on crisis and change management learn to navigate during turbulence, providing you with tools to adapt to change
Polish your skills and understand cultural awareness and communication as a service provider.
Gain the knowledge needed to bring out the best in the people you manage