Did you know that in the past 3 years, 89 participants from 18 countries have taken this course with IATA?
Are your local staff and representatives prepared to speak to the media at a time of crisis? Learn how to handle media response in an emergency situation from its onset, before the corporate media response team takes over. Gain communication skills to provide adequate and structured information to the media, while avoiding common errors that lead to confusion and negative attention.
This course is available at IATA Training Centers and Regional Training Partner locations, and on-demand as in-house training.
Course code: TAPP-39
This class is offered in cooperation with JARDINE AIRPORT SERVICES LIMITED.
For information and to register, please contact:
Jardine Aviation Academy
4/F CNAC House, 12 Tung Fai Road
Hong Kong International Airport
Tel: +852 2216 2433
Email: academy@jasg.com
Upon completing this course you will be able to:
Activities
This course is recommended for:
An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on all exercises and exams. A special distinction is awarded to participants obtaining a grade of 90% or higher.
A confidential evaluation of individual crisis response skills is available upon request at the end of the course.
Gain management and operational knowledge about efficient ground operations for airlines and GSPs.
Combine courses in the areas of planning, management and business development for a complete overview of airport strategy.
For operations and corporate airport personnel, this diploma combines courses in different areas of airport operations to enhance your knowledge.
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Pricing
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IATA Certificates
From 1 February 2021, all certificates will be issued as Secured Digital Award (SDA) Certificates | Find out more about IATA certificates
IATA Graduates
Apply for the Harvard ManageMentor© self-study program at a reduced graduate price
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