Are your local staff and representatives prepared to speak to the media at a time of crisis? Learn how to handle media response in an emergency situation from its onset, before the corporate media response team takes over. Gain communication skills to provide adequate and structured information to the media, while avoiding common errors that lead to confusion and negative attention.
Course code: TAPP-39-VC
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We schedule our virtual classroom courses through one of 3 virtual venues, each in a different time zone for your convenience. For more information, please visit our page on virtual classroom timing or contact our Customer Portal.
Please check the exact schedule of each class below (View more details) and click ‘Register’.
Two sessions daily:
06:30-08:00 & 10:00-11:30 UTC
08:30-10:00 & 12:00-13:30 Geneva
10:30-12:00 & 14:00-15:30 Dubai
14:30-16:00 & 18:00-19:30 Singapore
Upon completing this course you will be able to:
This course is recommended for:
An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on an assessment. A special distinction is awarded to participants obtaining a grade of 90% or higher.
Gain management and operational knowledge about efficient ground operations for airlines and GSPs.
Combine courses in the areas of planning, management and business development for a complete overview of airport strategy.
For operations and corporate airport personnel, this diploma combines courses in different areas of airport operations to enhance your knowledge.