Did you know that in the past 3 years, 89 participants from 18 countries have taken this course with IATA?
Are your local staff and representatives prepared to speak to the media at the time of a crisis? Learn how to handle media response in an emergency situation from its onset, before the corporate media response team takes over. Gain communication skills to provide adequate and structured information to the media, while avoiding common errors that lead to confusion and negative attention.
Course code: TAPP-39-VC
Please verify your hardware, software and network to support your upcoming course with IATA Training.
To arrange in-house training for your company: Complete the in-house training request form or contact the B2B Training Specialist in your region.
We schedule our virtual classroom courses through one of 3 virtual venues, each in a different time zone for your convenience. For more information, please visit our page on virtual classroom timing or contact our Customer Portal.
Please check the exact schedule of each class below (View more details) and click ‘Register’.
Upon completing this course you will be able to:
The key topics that are covered during this course include:
This course is recommended for:
An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on an assessment. A special distinction is awarded to participants obtaining a grade of 90% or higher.
Gain management and operational knowledge about efficient ground operations for airlines and GSPs.
Combine courses in the areas of planning, management and business development for a complete overview of airport strategy.
For operations and corporate airport personnel, this diploma combines courses in different areas of airport operations to enhance your knowledge.