Airport Strategic Management with Business Simulation (classroom)

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CLASSROOM

Did you know that in the past 5 years, 158 participants from 13 countries have taken this course with IATA?

About the course

10-day (80 hours) classroom course

IATA Airport Strategic Management with Business Simulation aviation training course

Strategic planning and decision-making: a big picture approach for a big business. Airport managers have the challenging job of ensuring safe, efficient operation in a complex and growing business. This course uses intensive training and exercises to help you identify your airport’s business challenges and address them at the individual, team and unit levels. Learn key strategic management techniques that will help you keep your operations in line with your strategy and deliver sustainable results.

Learn about airport management through this interactive course, providing you with in-depth theory of airport management, which is practically applied in a two-day simulation exercise. Key aspects of airport management will include airport strategy, the balance between capacity and demand, options for airport growth, optimal operational models, appropriate airport charges, market development, and potential for non-aeronautical revenues.

You will be required to analyze the impact of your new airport management skills using a business dashboard, demonstrating your actions to realize positive financial returns on an increase in air traffic growth (above GDP), through revenues, expenses and investments. As a member of the management team in the business simulation exercise, you are responsible for both short-term revenues, including commercial initiatives related to market developments, and the long-term strategy that may include capacity expansion during your virtual 10-year tenure.

IATA has teamed up with Leidos to use their BEONTRA Route Forecasting solution to create traffic forecast scenarios, capacity scenarios and estimate aviation and non-aviation revenues, as well as cost scenarios. BEONTRA’s Route Forecasting solution is dedicated to answering ’what-if‘ scenarios through fast scenario building times and high scenario scalability, thus enabling fast and accurate modelling. BEONTRA’s Route Forecasting solution bridges the gap between Excel spreadsheets and simulation.

Download the Outline

Course Code: TAPG-04

Course format

Prerequisites

  • Recommended level is Intermediate and Advanced.
  • The recommended level of language proficiency is ICAO Operational Level 4 for courses in English or the equivalent level for other languages.

How to register

In-house training

To arrange in-house training for your company, please complete the in-house training request form or contact the Training Specialist in your region.

Next class

Airport Strategic Management with Business Simulation (classroom)

Singapore, Singapore (IATA)
24 February - 7 March, 2025
Find out more about our Early Bird Terms.
All prices are before tax and include applicable discounts.
Class no: 240139
English
USD 4,605
USD 5,925
Regular
USD 6,585

Find out more about our IATA Training Center in Singapore, including details about the Training Center, a map to help you find it, and a schedule of all the upcoming courses being held in Singapore.

Airport Strategic Management with Business Simulation (classroom)

Canada, Montreal (IATA)
8 - 19 September, 2025
Register before Mar 08, 2025 to take advantage of the 25% Early Bird discount (only for payment by credit card or ICH)*. The price below includes this discount. *Terms apply
Please register by 18 Aug
Find out more about our Early Bird Terms.
All prices are before tax and include applicable discounts.
Class no: 229517
English
USD 3,454
USD 4,444
Regular
USD 4,939

Find out more about our IATA Training Center in Montreal, including details about the Training Center, a map to help you find it, and a schedule of all the upcoming courses being held in Montreal.


Please check if you are eligible to travel to Canada before you complete your registration.

Visas
Visa-exempt foreign nationals who fly to or transit through Canada will need an Electronic Travel Authorization (eTA). Exceptions include U.S. citizens and travelers with a valid visa. Do you need an eTA? Apply for your eTA (a CAD 7 fee applies). Please note that travelers or if you are booking for someone else, are responsible to request their visas through varying designated channels (consulates and/ or third party companies) in due time.

Discounts
A regional course fee (15% discount) is applied to course participants residing in Canada who attend classes at the Montreal Training Center. To claim the discount, enter YMQ-LOCAL in the promotional code field during your registration. The discount will be deducted automatically from the course price. These regional discounts will be applied in addition to any qualifying early bird promotion.

Taxes
As per the detailed procedure on our tax page, non-Canadian residents do not pay sales taxes if they advise us prior to their purchase.

Airport Strategic Management with Business Simulation (classroom)

Spain, Madrid (IATA)
13 - 24 October, 2025
Register before Apr 13, 2025 to take advantage of the 25% Early Bird discount (only for payment by credit card or ICH)*. The price below includes this discount. *Terms apply
Please register by 22 Sep
Find out more about our Early Bird Terms.
All prices are before tax and include applicable discounts.
Class no: 241576
English
USD 3,454
USD 4,444
Regular
USD 4,939

Find out more about our IATA Training Center in Madrid, including details about the Training Center, a map to help you find it, and a schedule of all the upcoming courses being held in Madrid.

Airport Strategic Management with Business Simulation (classroom)

Singapore, Singapore (IATA)
24 November - 5 December, 2025
Register before May 24, 2025 to take advantage of the 25% Early Bird discount (only for payment by credit card or ICH)*. The price below includes this discount. *Terms apply
Please register by 03 Nov
Find out more about our Early Bird Terms.
All prices are before tax and include applicable discounts.
Class no: 230492
English
USD 3,454
USD 4,444
Regular
USD 4,939

Find out more about our IATA Training Center in Singapore, including details about the Training Center, a map to help you find it, and a schedule of all the upcoming courses being held in Singapore.

What you will learn

Upon completion of this course you will be able to:

  • Formulate airport performance objectives and plan the activities used to achieve them
  • Manage your staff, resources, facilities and technology with a focus on attaining strategic goals
  • Align your marketing, financial management, and customer service activities to your strategic goals
  • Ensure sustainable quality and compliance across an airport’s business and operations, using quality as a key driver for change
  • Conduct ongoing evaluation and benchmarking exercises to measure the success of your strategic activities
  • Oversee expansion, funding and investor relations with a long-term focus

Course content

The key topics that are covered during this course include:

  • Strategic management tools
    • Quality management and benchmarking
    • Performance measurement: balanced scorecard
    • Organizational structure and strategic goals
    • Master planning
  • Business management
    • Financial management
    • Management models and outsourcing
    • Managing risks and changes in air transport industry
    • Talent management
    • Information technology
    • Marketing management
    • Airport marketing principles
    • Business-to-business (B2B) and business-to-consumer (B2C) relations
    • Pricing strategies
    • Positioning
  • Airport business background
    • Airports within air transport system
    • The airport business environment
    • Airport economics and business concept

Activities

  • Case studies
  • Integration exercise
  • Airport Business Simulation Game

Who should attend

This course is recommended for:

  • Airport managers
  • Air transport professionals taking on leadership positions
  • Airport authority representatives

Certificate awarded

An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on all exercises and exams. A special distinction is awarded to participants obtaining a grade of 90% or higher.

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Beontra

Over 40 international airports use BEONTRA’s Route Forecasting solution to run highly detailed analyses focusing on:

  • flight schedule based, highly accurate passenger traffic forecasts,
  • passenger arrivals at different nodes (filters) in the passenger process (arrival, departure, transfer),
  • capacity constraints (number of counters, lanes, gates etc. as well as areas)
  • over time horizons from 1 day to several years (operational, tactical and strategic planning horizons).
  • All modules of the BEONTRA Route Forecasting solution are based on state-of-the art web application technology (accessible via the web browser and internet/ intranet connection).

    About BEONTRA: BEONTRA provides integrated, intelligent solutions around planning and forecasting. Machine learning algorithms, and data intelligence provide actionable predictions. Route Forecasting solution gives airports tools to understand markets and travel patterns for more accurate route forecasting. It helps creating comprehensive business cases and presentations with market sizes, passenger flows and connection points.

    The program offers deep insight into the complexities of managing an airport as a business.

    - Dave Collins Nkrumah , September 02, 2024

    It will help me better appreciate the airport business, therefore contributing my quota to the growth and development of the organization and my profession.

    - Rosemary Omebo , September 02, 2024

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