Leading During Turbulent Times - How to Lead and Achieve Results (LIVE virtual classroom)


Change is here to stay. This course focuses on crisis and change management and will support you in navigating during turbulence, providing you with tools to adapt to change and turn it into an opportunity. We will teach you how to do more with less, to motivate your employees and incorporate coaching in your organization to help you and your teams to develop the leadership skills that your organization needs now to build a sustainable business. In these chaotic circumstances that we are currently all finding ourselves in, both professionally and personally, it is likely that many employers are feeling that they are struggling to maintain control of the situation. There are two routes from this that can be taken: allow the unprecedented uncertainty to damage company culture, performance and subsequently results. Alternatively, this could be the perfect opportunity to transform fear into engagement and using the uncertainty to prepare for the future and build a stronger workforce and organization.

Download the Outline

Course Code: TALH-06-VC

Course format

  • The live sessions of this virtual classroom course are delivered by an official IATA Instructor.
  • The course will take you approximately 9 hours to complete and be held over 3 consecutive days.
  • There will be 1 live interactive virtual classroom session per day, each session will be 180 minutes.
  • The live sessions will require your participation, with multiple Q&A sessions and additional time spent on self-study material including projects, research, additional reading and videos
  • Student performance will be based on an assessment

Technical requirements

Please verify your hardware, software and network to support your upcoming course with IATA Training


  • There are no prerequisites for this course
  • Recommended level is Intermediate
  • The recommended level of language proficiency is ICAO Operational Level 4 for courses in English or the equivalent level for other languages.

How to register

To arrange in-house training for your company: Complete the in-house training request form or contact the salesperson in your region.

Virtual venues

We schedule our virtual classroom courses through one of 3 virtual venues, each in a different time zone for your convenience. For more information, please visit our page on virtual classroom timing or contact our Customer Portal.

Please check the exact schedule of each class below (View more details) and click ‘Register’.

Next class

Leading During Turbulent Times - How to Lead and Achieve Results (LIVE virtual classroom)

Virtual Session EMEA (IATA)
28 - 30 September, 2021
Register before 07 Sep, 2021 to take advantage of the USD100 Early Bird discount. The price below includes this discount.
Please register by 14 Sep
All prices are before tax. Class no: 138776 English
Dev. Nations
USD 250
USD 350
USD 400

Virtual Classroom Training Information

1 live sessions daily

10:30-13:30 Geneva (UTC+1)

12:30-15:30 Dubai (UTC+4)

16:30-19:30 Singapore (UTC+8)

What you will learn

Upon completing this course you will be able to:

  • Recognize phases of any crisis and learn how to inspire change at your organization
  • Establish goals for sustainable success
  • Improve your time and priority management skills
  • Detect talent and build their leadership skills
  • Practise coaching techniques

Course content

  • Crisis management
  • Change management
  • Goal setting
  • Time management
  • Leadership skills
  • Coaching techniques

Who should attend

This course is recommended for:

  • Business Managers
  • HR Professionals
  • Team leaders

Certificate awarded

An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on an assessment. A special distinction is awarded to participants obtaining a grade of 90% or higher.

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