Did you know that in the past 5 years, 143 participants from 36 countries have taken this course with IATA?
Transform the human resources function to be an essential and effective partner in developing and executing your organizational strategy.
This course is available at IATA Training Centers and Regional Training Partner locations, and on-demand as in-house training.
Course code: TAPH-06
To arrange in-house training for your company: Complete the in-house training request form or contact the salesperson in your region.
Upon completing this course you will have the skills to:
This course is recommended for:
An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on all exercises and exams. A special distinction is awarded to participants obtaining a grade of 90% or higher.
Develop and implement efficient operational solutions, while simultaneously ensuring the strategic renewal of your organization.
Comprehensive diploma for people management, from selection to performance management, for measurable human performance improvement in the workplace.
Gain management and operational knowledge about efficient ground operations for airlines and GSPs.
Combine courses in the areas of planning, management and business development for a complete overview of airport strategy.
Learn to perform ramp handling services according to industry standards. Gain confidence in your ability to achieve safety while optimizing your station’s On-Time Performance (OTP).
Francina Henderson, Human Resources Manager, Nassau Flight Services
The course presented a concise and practical approach to Human Resources Management. It was a fantastic opportunity to learn about new trends, share experiences with fellow HR professionals, and get feedback on how to improve the performance of our organization.