Human Resources Management (Classroom, 5 days)

Did you know that in the past 5 years, 143 participants from 36 countries have taken this course with IATA?


Transform the human resources function to be an essential and effective partner in developing and executing your organizational strategy.

This course is available at IATA Training Centers and Regional Training Partner locations, and on-demand as in-house training.

Download the Outline

Course code: TAPH-06

Course format

  • This classroom course provides 5 days (40 hours) of instruction delivered by an official IATA Instructor.
  • Student performance will be based on an assessment


  • There are no prerequisites for this course
  • Recommended level is Advanced
  • The recommended level of language proficiency is ICAO Operational Level 4 for courses in English or the equivalent level for other languages.

How to register

Next class

Human Resources Management (Classroom, 5 days)

Switzerland, Geneva (IATA)
8 - 12 November, 2021
Register before 08 Aug, 2021 to take advantage of the 20% Early Bird discount. The price below includes this discount.
Please register by 18 Oct
All prices are before tax. Class no: 132809 English
Dev. Nations
USD 1,400
USD 1,800
USD 2,000

What you will learn

Upon completing this course you will have the skills to:

  • Understand the key strategic HR issues and trends that are relevant to today's HR managers
  • Learn how to design and implement an HR information system
  • Know how to integrate job descriptions and evaluations with adequate training and compensation
  • Understand the principles and applications of performance benchmarking

Course content

  • Strategic HR
  • HR information systems
  • Resourcing and assessment
  • Performance management
  • Remuneration management

Who should attend

This course is recommended for:

  • HR Professionals
  • Business owners
  • Managers

Certificate awarded

An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on all exercises and exams. A special distinction is awarded to participants obtaining a grade of 90% or higher.

Additional content


Francina Henderson, Human Resources Manager, Nassau Flight Services
The course presented a concise and practical approach to Human Resources Management. It was a fantastic opportunity to learn about new trends, share experiences with fellow HR professionals, and get feedback on how to improve the performance of our organization.

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