Human Resources Management (classroom)



Did you know that in the past 5 years, 143 participants from 36 countries have taken this course with IATA?

About the course

5-day (40 hours) classroom course

Transform the human resources function to be an essential and effective partner in developing and executing your organizational strategy.

Download the Outline

Course code: TAPH-06

Course format


  • Recommended level is Advanced.
  • The recommended level of language proficiency is ICAO Operational Level 4 for courses in English or the equivalent level for other languages.

How to register

In-house training

To arrange in-house training for your company, please complete the in-house training request form or contact the Training Specialist in your region.

Next class

Human Resources Management (classroom)

Switzerland, Geneva (IATA)
9 - 13 October, 2023
Register before Jul 09, 2023 to take advantage of the 20% Early Bird discount (only for payment by credit card or ICH)*. The price below includes this discount. *Terms apply
Please register by 18 Sep
Find out more about our Early Bird Terms.
All prices are before tax and include applicable discounts.
Class no: 172192
USD 1,512
USD 1,944
USD 2,160

What you will learn

Upon completing this course you will have the skills to:

  • Understand the key strategic HR issues and trends that are relevant to today's HR managers
  • Learn how to design and implement an HR information system
  • Know how to integrate job descriptions and evaluations with adequate training and compensation
  • Understand the principles and applications of performance benchmarking

Course content

The key topics that are covered during this course include:

  • Strategic HR
  • HR information systems
  • Resourcing and assessment
  • Performance management
  • Remuneration management

Who should attend

This course is recommended for:

  • HR Professionals
  • Business owners
  • Managers

Certificate awarded

An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on all exercises and exams. A special distinction is awarded to participants obtaining a grade of 90% or higher.



Francina Henderson, Human Resources Manager, Nassau Flight Services
The course presented a concise and practical approach to Human Resources Management. It was a fantastic opportunity to learn about new trends, share experiences with fellow HR professionals, and get feedback on how to improve the performance of our organization.

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