Did you know that in the past 3 years, 124 participants from 24 countries have taken this course with IATA?
How do you become a good leader? Is it the same as being a good manager? This course will help prepare an effective manager to become a successful leader. You will develop skills that can be applied efficiently in your current position, especially during the current crisis when teams are working remotely and both leaders and managers need effective virtual communication. More importantly, these skills will be equally useful once the current crisis passes and our industry is once again experiencing a period of expansion and growth, regardless of how our workplace and our work processes evolve. The virtual classroom sessions will be highly interactive, and the lasting value of the course will come from your subsequent implementation of a “Personal Development Plan” and other written materials that you will develop with the guidance of the instructor.
Course code: TAPH-23
Upon completing this course you will be able to:
The key topics that are covered during this course include:
This course is recommended for:
An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on all exercises and exams. A special distinction is awarded to participants obtaining a grade of 90% or higher.
Develop and implement efficient operational solutions, while simultaneously ensuring the strategic renewal of your organization.
Combine courses in the areas of planning, management and business development for a complete overview of airport strategy.
Comprehensive diploma for people management, from selection to performance management, for measurable human performance improvement in the workplace.