Leadership Development and Succession Planning (LIVE virtual classroom)



We also offer this course in-person at our Training Centers. Browse the CLASSROOM schedule to register

Did you know that in the past 5 years, 35 participants from 21 countries have taken this course with IATA?

About the course

3-day (12 hours) LIVE virtual classroom course

IATA Leadership Development and Succession Planning aviation training course

How do you become a good leader? Is it the same as being a good manager? This course will help prepare an effective manager to become a successful leader. You will develop skills that can be applied efficiently in your current position, especially during the current crisis when teams are working remotely and both leaders and managers need effective virtual communication. More importantly, these skills will be equally useful once the current crisis passes and our industry is once again experiencing a period of expansion and growth, regardless of how our workplace and our work processes evolve. The virtual classroom sessions will be highly interactive, and the lasting value of the course will come from your subsequent implementation of a “Personal Development Plan” and other written materials that you will develop with the guidance of the instructor.

Download the Outline

Course code: TAPH-23-VC

Course format

  • The live sessions of this virtual classroom course are delivered by an official IATA Instructor.
  • The course will take you approximately 12 hours to complete and be held over 3 consecutive days.
  • There will be 1 live interactive virtual classroom session per day, each session will be 240 minutes.
  • The live sessions will require your participation, with multiple Q&A sessions and additional time spent on self-study material including projects, research, additional reading and videos.
  • Student performance will be based on an assessment.

Technical requirements

Please verify your hardware, software and network to support your upcoming course with IATA Training.


  • Participants should have prior experience in supervisory positions.
  • Recommended level is Advanced.
  • The recommended level of language proficiency is ICAO Operational Level 4 for courses in English or the equivalent level for other languages.

How to register

To arrange in-house training for your company: Complete the in-house training request form or contact the B2B Training Specialist in your region.

Virtual venues

We schedule our virtual classroom courses through one of 3 virtual venues, each in a different time zone for your convenience. For more information, please visit our page on virtual classroom timing or contact our Customer Portal.

Please check the exact schedule of each class below (View more details) and click ‘Register’.

There are no scheduled classes at the moment

What you will learn

Upon completing this course you will be able to:

  • Improve your general management effectiveness
  • Develop leadership skills you can apply in your present position
  • Increase the influence you exercise in your work unit and across your organization
  • Build the foundations of a successful talent development and succession planning process
  • Cultivate an effective peer network

Course content

The key topics that are covered during this course include:

  • Understanding your strengths and weaknesses and what makes for an effective manager
  • The attributes of a successful leader and the differences between a manager and a leader
  • Adapting your leadership style to various situations
  • Improving your communication and increasing your influence
  • Building an effective talent management program
  • Building an effective succession planning process

Who should attend

This course is recommended for:

  • Mid to senior-level managers with significant responsibilities and several years of relevant experience
  • High-potential leaders who are being developed to transition into business leadership positions

Certificate awarded

An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on all exercises and exams. A special distinction is awarded to participants obtaining a grade of 90% or higher.

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