Did you know that in the past 5 years, 36 participants from 21 countries have taken this course with IATA?
How do you become a good leader? Is it the same as being a good manager? This course will help prepare an effective manager to become a successful leader. You will develop skills that can be applied efficiently in your current position, especially during the current crisis when teams are working remotely and both leaders and managers need effective virtual communication. More importantly, these skills will be equally useful once the current crisis passes and our industry is once again experiencing a period of expansion and growth, regardless of how our workplace and our work processes evolve. The virtual classroom sessions will be highly interactive, and the lasting value of the course will come from your subsequent implementation of a “Personal Development Plan” and other written materials that you will develop with the guidance of the instructor.
Course code: TAPH-23-VC
Please verify your hardware, software and network to support your upcoming course with IATA Training.
To arrange in-house training for your company: Complete the in-house training request form or contact the B2B Training Specialist in your region.
We schedule our virtual classroom courses through one of 3 virtual venues, each in a different time zone for your convenience. For more information, please visit our page on virtual classroom timing or contact our Customer Portal.
Please check the exact schedule of each class below (View more details) and click ‘Register’.
1 daily LIVE session:
9:00-12:00 Miami/Montreal
15:00-18:00 Geneva/Paris
18:00-21:00 Dubai
14:00-17:00 UTC
Please note that these timings may be subject to change.
Upon completing this course you will be able to:
The key topics that are covered during this course include:
This course is recommended for:
An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on all exercises and exams. A special distinction is awarded to participants obtaining a grade of 90% or higher.
Develop and implement efficient operational solutions, while simultaneously ensuring the strategic renewal of your organization.
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Comprehensive diploma for people management, from selection to performance management, for measurable human performance improvement in the workplace.