Learn how to reschedule an IATA Training (OERS) online exam with remote supervision

Watch this step-by-step video tutorial to learn how to easily reschedule your IATA Training OERS exam, giving you the flexibility to manage your exam date with confidence.

  • From your user account, scroll down to find the course with the exam you want to reschedule. 
  • Click on the course.
  • If you've already scheduled the exam but need to change the date, you can reschedule it.
  • Find the test component and click the calendar icon.
  • This will take you to ProctorU.
  • Scroll down to find your current exam appointment.
  • Click the "Reschedule" button.
  • Use the calendar to pick a new date and enter your preferred time.
  • Click "Submit Search".
  • Scroll through available times, then click "Select" and "Schedule".
  • To confirm the change:
    • View the exam details — it will show the new date, not the old one.
    • Close the tab, return to the course page, and refresh.
    • You should now see the updated exam date.