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Introduction to the Airline Industry in a Changing World

Start with the essentials. Learn everything you need to know to launch a career in the airline industry.

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Introduction to the Airline Industry in a Changing World for the Leadership & Management Training Program

Start with the essentials. Learn everything you need to know to launch a career in the airline industry.

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Introduction to the BSP System and Language

Learn how the IATA Billing and Settlement Plan (BSP) benefits travel agencies, including its procedures, participants, and key terms for reporting airline ticket transactions.

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IOSA Airline Auditor Training

Meet the requirements of the IOSA Standard and Recommended Practice (ISARP) ORG 2.1.9

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IOSA Airline Auditor Training

Meet the requirements of the IOSA Standard and Recommended Practice (ISARP) ORG 2.1.9

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IOSA Internal Auditor (IIA) Advanced Diploma

Advance your career with our IOSA Internal Auditing Diploma. Master Safety & Quality Management Systems, IOSA standards, and rigorous auditing techniques to become a certified IOSA Internal Auditor. Learn practical and theoretical skills to ensure compliance and drive continuous improvement.

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IOSA Program Fundamentals

Giving you the basics of the IOSA audit program, which is a globally recognized standard for airline safety and quality

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IOSA: Building the Mindset for Continuous Safety Improvement

Strengthen your safety mindset with IATA’s Introductory IOSA course. Gain essential knowledge of the IOSA audit process, performance‑based auditing, and how proactive safety management supports continuous improvement in airline operations. 

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ISAGO for Auditors

A requirement for all ISAGO Pool member auditors, this course covers the audit process specific to ISAGO as well as its standards and recommended practices.

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ISAGO for Ground Handling Service Providers

Learn how to apply the tools and skills of the ISAGO Program to prepare your organization for a successful audit.

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