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Airlines are dealing with exceptional market conditions. Demand has fallen, and networks and partnerships have been rearranged. Understanding how these elements affect the airline business model and devising the correct strategies to overcome them is tough—but essential to survival.

Our e-learning and virtual classroom courses in finance and fares and ticketing allow you to gain in-depth knowledge at your own speed while still accessing IATA’s industry-leading expertise. Help your organization become more proficient in key business strategies.

LIVE Virtual Classroom courses

Airline Leading Practices and Cost Reduction Strategies

Airline Cost-efficiency Practices & Value-add Strategies

In a crisis, airlines are required to be creative in generating more revenues, driving cost down or do more with the same costs. Hence improving the cash flow and bottom line. Learn how to continuously improve your airline.
Airline Industry Data Model (AIDM) Methodology and Tool

Airline Industry Data Model (AIDM) Methodology and Tool

The AIDM enables the generation of interoperable and easy to use messaging standards, with consistent definitions and format of data exchanges and faster time to market for new or changed data exchange standards. Study AIDM rationale, concepts, structure and methodology.
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Airline Payment: from Cards to Blockchain

Compare options and recommended strategies for payment acceptance and management, taking into account market changes and customer needs, distribution channel optimization, cost, risk and cash flow.
Airlines Understanding and Adopting NDC

Airlines Understanding and Adopting NDC

Transform the way airline products and services are retailed to corporations, leisure, and business travellers, and will facilitate product differentiation, time-to-market, access to full and rich travel content, and a transparent shopping experience.
Data Science and Decision Support for Aviation Finance

Data Science and Decision Support for Aviation

An introduction to applied data science and machine learning practices in the aviation industry, with a focus on finance use cases. It will enable you to effectively identify and answer key business questions through hands-on training with business intelligence (BI) tools.
Data Science Modelling and Integration for Airline Finance

Data Science Modeling and Integration for Airline Finance

Building on the fundamentals of Data Science and how to apply it to Airline Finance, this advanced course is designed to provide hands-on experience with data science modelling and in-depth guidance on incorporating data science results into daily operations.
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Passenger Fares and Ticketing - Basic

Pick up the language of fare construction and fare rules to provide your customers with the best advice and the lowest fare for their air itinerary and needs. Become the travel professional your customers trust.
Passenger Fares and Ticketing - Intermediate

Passenger Fares and Ticketing - Intermediate

Learn how to interpret special fare conditions and provide alternatives to system pricing failures so you can offer the best deals that consider the accompanying ticket restrictions.
Passenger Fares and Ticketing - Advanced

Passenger Fares and Ticketing - Advanced

Itineraries can be priced with multiple pricing units. Professionals determine the lowest combination principle from passengers’ requests and interpret rules and pricing combinations according to IATA resolutions.
Passenger Interline Accounting and Control

Passenger Interline Accounting and Control

This course helps you to understand and apply RAM resolutions so that you will receive the appropriate entitlement, and achieve cost-effectiveness by eliminating unnecessary rejections and disputes.
Passenger Proration - Fundamentals

Passenger Proration - Fundamentals

Learn how proration can be a useful tool in maximizing the revenue of an airline, through proper pricing policy and fare structuring.
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Passenger Proration - Advanced

Improve your skills and knowledge in calculating the prorate value of passenger flight and excess baggage. Assess your entitlement in accordance with the Multilateral Proration Agreements – Passenger (MPA-P).
Repricing Exchanges and Reissues

Repricing Exchanges and Reissues

Frequent itinerary changes by the customers are distressing your staff? Reissuing or exchanging tickets without errors is essential to building trust and loyalty with your customers.
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Selling Leisure and Corporate Travel

Critically evaluate your business strategy for selling travel and tour packages, bring efficiency to manage your sales pipeline and develop consulting skills to build long-term client relationships.

E-Learning courses

Data Science: Set Your Project up for Success

Data Science: Set Your Project up for Success

Learn how to evaluate your business questions and determine, which analytical approach would be correct for your specific use case. It includes an overview of the most common analytical approaches and the risks and benefits for applying data science to your workflow.
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Distribution and Airline Retailing with NDC

Delivered in media-rich and interactive animation, this course is a journey that begins by comparing existing direct and indirect air distribution channels. Delve into today’s emerging distribution systems supported by New Distribution Capability (NDC) standards.