Passenger Interline Accounting and Control

5-day (15 hours) LIVE virtual classroom course

Gain up-to-date knowledge of the Revenue Accounting Manual (RAM) and the associated IATA Resolutions. IATA’s Passenger Interline Accounting & Control course helps you to understand and apply RAM resolutions so that you will receive the correct revenue from interline settlement. Achieve revenue improvement by eliminating unnecessary rejections and disputes.

Course Code: FIC003VCEN02

Course format

• The live sessions of this virtual classroom course are delivered by an official IATA Instructor.
• The course will take you approximately 15 hours to complete and be held over 5 consecutive days.
• There will be 2 live interactive virtual classroom sessions per day, each session will be 90 minutes.
• The live sessions will require your participation, with multiple Q&A sessions and additional time spent on self-study material including projects, research, additional reading and videos.
• Student performance will be based on an assessment.

Technical requirements

Please verify your hardware, software and network to support your upcoming course with IATA Training.

Prerequisites

• Recommended level is Intermediate.
• The recommended level of language proficiency is ICAO Operational Level 4 for courses in English or the equivalent level for other languages.

How to register

• When you click the Register button, you will be directed to log in to your Training Account. Please have your login details ready.
• Register early and save up to 25% at our Training Centers! Please read the Terms and Conditions for the early bird discount. The discount will be calculated at the time of payment.

To arrange in-house training for your company: Complete the in-house training request form or contact the B2B Training Specialist in your region.

Virtual venues

We schedule our virtual classroom courses through one of 3 virtual venues, each in a different time zone for your convenience. For more information, please visit our page on virtual classroom timing or contact our Customer Portal.

Please check the exact schedule of each class below (View more details) and click ‘Register’.

On completion of this course you will be able to:

• Gain comprehensive knowledge on how to enhance billing and settlement processes
• Learn how to perform interline accounting tasks at an advanced level
• Correctly use rejection memos and correspondence
• Reduce losses by minimizing rejections and disputes
• Explain how the RAM is structured, and where to find the applicable governing rules

The key topics that are covered during this course include:

• Categories of Interline activity:
  • Fares to be used in billings
  • Currency conversion
  • The lowest applicable fare
  • Rerouting billing rules
  • Interline billing and refunds
  • Billing taxes, fees and charges (TFCs)
  • Relevant IATA Resolutions
  • Key RAM rules
  • Application of source and reason codes
  • Making supplementary billings
  • Billing and Credit Memos
  • Rejections and correspondence
• Time limits for billing and rejection

This course is recommended for:

• Managers, supervisors and officers dealing with interline billings, rejections and disputes
• Revenue accounting managers
• Senior revenue analysts
• Interline accountants and auditors
• Airlines with new or existing interline relationships

An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on all exercises and exams. A special distinction is awarded to participants obtaining a grade of 90% or higher.