When you want to purchase an IATA course or access your Training account, you'll need to make sure that your Pop-ups are enabled in your browser. You'll need to do this in two places:

  1. IATA website, and
  2. IATA Customer Portal 

When a pop-up is blocked, the address bar will be marked Pop-up blocked, in the top right-hand corner popup.jpg. To enable Pop-ups, please follow the guidelines for your browser below:

  1. On your computer, open Chrome.
  2. At the top right, click the 3 verticle dots and then Settings.
  3. Under "Privacy and security," click Site settings.
  4. Click "Pop-ups and redirects".
  5. At the top, turn the setting to Allowed.

To always allow pop-ups to access your Training Account 

  1. Under Allow, add the following websites:
    • https://www.iata.org
    • https://portal.iata.org

more information

  1. Select Safari > Preferences, then select Websites
  2. Select Pop-up Windows
  3. Use the When visiting other websites drop-down menu and select Allow to disable the pop-up blocker

more information

  1. Open your Microsoft Edge browser
  2. Go to Settings, then select more > Settings > Privacy & security
  3. Under Security, switch Block pop-ups to off to disable the pop-up blocker

more information

  1. Open your Firefox browser
  2. Click the Menu button, then select Options
  3. Select Privacy & Security
  4. Under Permissions, uncheck Block pop-up windows to disable the pop-up blocker

more information

Chrome

  1. On your Android device, open the Chrome app
  2. Tap More > Settings
  3. Tap Site settings, then Pop-ups and redirects
  4. Turn Pop-ups and redirects on to allow pop-ups

Samsung Internet 

  1. On your Android device, open the Samsung Internet app
  2. Tap the Menu icon (three vertical lines)
  3. Select Settings
  4. Under Advanced, tap Sites and downloads
  5. Slide Block Pop-ups to off (white) to disable pop-up blocking

Safari for iOS

  1. On your iOS device, open the Settings menu
  2. Select Safari
  3. Slide Block Pop-ups to off (white) to disable pop-up blocking

Chrome for iOS

  1. On your iOS device, open the Chrome app
  2. Tap More > Settings
  3. Tap Content Settings, then tap Block Pop-ups
  4. Turn Block Pop-ups off to allow pop-ups