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Travel Agent's Handbooks

The 2018 editions of the Travel Agent’s Handbook (TAH), effective 1 June 2018 are now available for download.  Each handbook contains the Passenger Agency Conference decisions governing industry practices or relevant industry regulatory developments as well as locally established criteria.

Local Financial Criteria

All Local Financial Criteria can be found in section 3 of the Handbook.

Changes to Local Financial Criteria or Resolutions

Changes to Local Financial Criteria or Resolutions agreed after publication of the Travel Agent's Handbooks will be posted on this page under "Mail Votes" or "Local Financial Criteria".

Important Information for Travel Agents
Guidelines for Use of IATA Logo English
PCI Data Security Standards English
Quick Reference Guide 2015 English
Security Providers Evaluation Criteria English
List of Travel Agency Commissioners English
Remittance Frequencies - Africa & Middle East English
Remittance Frequencies – Americas English
Remittance Frequencies – Asia Pacific English
Remittance Frequencies – Europe English
Remittance Frequencies – Global English
Remittance Frequencies – North Asia English
Airline Appointments – Asia Pacific English
Airline Appointments – Canada Bermuda English
Airline Appointments – Latin America & Caribbean English
Airline Appointments – Europe Africa & Middle East English
BSP Manual for Agents English
BSP Manual for Agents-NewGen ISS English French Spanish
Travel Agent Handbook 2019
TAH 2019 Resolution 800, 812 & 818g English - French
TAH 2019 Resolution 812 & 818g Spanish
Travel Agent Handbook 2018
TAH800, 812 & 818g English - French
TAH812 & 818g Spanish
Mail Votes
A303 Changes to Resolutions 820d & 820e English

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